The Mattress Expert

Problems with a 10 Year Old Bassett Carrington Chase Latex Mattress.

Sue writes:

 

Hi Pete,

I have a 10 year old Carrington Chase latex mattress that I purchased at Bassett Furniture.

It came with a 20 year warranty. But, the store is out of business and I don't know where to file a warranty claim.

 

Also, this mattress has softened over the years and my back is hurting me.

I like a very firm feel. Would one of your firm latex toppers help with that?

Thanks, Sue

 

Hi Sue,

Sealy owned Bassett and used the Carrington Chase label for the Bassett Furniture stores.

Since then, Sealy was purchased by Tempurpedic.

At this point, you will need to file your warranty claim with Tempur-Sealy directly.

Here's a link where you can do that:

https://www.sealy.com/file-warranty-claim/

 

File a Warranty Claim | Sealy Warranty Claim. If you have a question or comment, please contact us using the information below. And be sure to check the FAQs — you may find just the answer you're looking for. www.sealy.com

 

Frankly, you don't need to buy anything to make your mattress firm.

All you need do, is flip it over.

Even though it's a one sided mattress, the underside is firm latex that supports the softer latex and poly foam on top of it.

Once flipped, the firm latex will be on top...providing a very firm feel.

If you like the feel, you don't need to buy anything.

If it's too firm for you, you can then add a Pure Bliss 2" Plush Latex Topper to it for additional surface comfort.

Shown here:

https://themattressexpert.com/pure-latexbliss-toppers/

 

Those are delivered free and there's no sales tax.

 

 

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....

All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....NO SALES TAX.

 

IMPORTANT INFORMATION:

Protect and maximize your mattress investment. Use a waterproof mattress protector.

https://themattressexpert.com/bedding/gotcha-covered/protectors/

Protectors | The Mattress Expert Our fitted sheet style mattress protector is designed to be undetectable under your fitted sheet. First, we started with an incredibly soft 100% GOTS certified organic cotton jersey sleeping surface. themattressexpert.com

Warranty Problems. Back and Hip Pain on a Plush Simmons Beautyrest Mattress.

Anne writes:

 

Hi Pete,

My Simmons Beautyrest plush mattress sagged more than 1 1/2 inches after only a few years.  

The store where I bought the mattress had an inspector come out and verify this.  

Because it was within the manufacturer's warranty period, I was issued ~$1000 credit to pick out a new Simmons mattress.  

So, I paid the difference in price. They fought me tooth and nail on price matches and a free boxspring promotion given by Simmons.

Because the store said none of that applied because this is a warranty replacement.  

We worked through that, but now the new Simmons mattress is causing just as much back and hip pain as my old one.  

The inspector came back out and this bed is fine.

The store said I could do a re-select but they will charge me a 25% restocking fee and shipping costs.  

Plus, there are no other Simmons beds that this store carries that I'm interested in. 

I have two questions:

1)  Is it true that a store that has a matching price policy doesn't have to match the price on a warranty purchase? 

(There was over a $600 difference than what other stores sell the mattress for.)

and

2) If I again pay more money and re-select, am I allowed to purchase a different brand, say Serta?  

And if so, will my new Serta mattress be covered for its full warranty like a new purchase would? 

Any information you have will be greatly appreciated.

Thanks you, Anne

 

Hi Anne,

You got screwed on this from the start. But, you only have yourself to blame. You didn't bother to read the mattress' warranty card.

If the factory authorizes an exchange, then they will send you a replacement at NO CHARGE...just delivery costs.

The $1000 credit was the retailers way of turning a service call into a sale. 

Lots of retailers are getting away with that today, because nobody bothers to read the warranty card.

 

Your initial mistake was to get a plush Beautyrest, which uses a very thin wire coil, which almost always ends up in a warranty claim. 

You then replaced it with the same thing....with all the same problems.

The new mattress has more memory foam, which only made matters worse.

  

On my website, you'll noticed that we do not offer any of their plush models...and for that reason.

1) There are plenty of stores that offer great deals with one hand and take them away with the other. Read the fine print in their ads.

2) That 25% restocking should also tell you that you could easily wind up with a mattress that someone else used and returned. 

The one you have now, could very well be one of those.

     

Also, Serta makes a poor quality product. You'd just be going from the frying pan to the fire.

 

You've already been screwed by this retailer of yours.

You've already noticed that their prices are too high.

Why would you continue to do business with them? Are you expecting a different result?

 

I suggest that you concern yourself, less about the worthless warranties and these comfort exchange scams, and more about the quality of the mattress.

I recommend buying The Simmons Beautyrest Platinum Series Gibson Grove Luxury Firm Mattress Only. (Your boxspring is fine).

Shown here:

https://themattressexpert.com/our-brands/simmons/beautyrest-recharge-world-class/

Beautyrest Recharge World Class Mattresses For Sale | The Mattress Expert Beautyrest Recharge World Class Mattress is known for providing both comfort and support. Contact The Mattress Expert to order yours today! 856-874-6894 themattressexpert.com

 

For the combination of that plush feel you like and much greater longevity for the mattress, add a Pure Bliss 2" Plush Talalay Latex Topper.

Shown here:

https://themattressexpert.com/pure-latexbliss-toppers/

  

The mattress comes with White Glove Delivery, which includes removal of your old mattress.

The Latex Topper arrives via UPS.

Delivery is free and there's no sales tax.

 

 

Thanks, Pete

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....US & Canada...NO SALES TAX.

Matching Boxspring and Mattress Warranty.

Mike writes:

 

Hi Pete, 

We are moving and love our mattress. 

Do we need to take the box spring currently under this mattress, or can we use a box spring we already have at our new location? 

They are the same size (Queen) and about the same age.
Thank you, Mike

Hi Mike,

How the mattress feels, may have something to do with the boxspring that supports it.

The boxspring at the new house may be different, thus changing the feel of the mattress.

If both boxsprings are from the same company, then the feel isn't likely to change.

Should you need service in the future, however, the warranty for the mattress will be automatically void, if on a boxspring other than the one that matches it.

Thanks, Pete

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....US & Canada...NO SALES TAX.

 

 

IMPORTANT INFORMATION:

Protect and maximize your mattress investment. Use a waterproof mattress protector.

https://themattressexpert.com/bedding/gotcha-covered/protectors/

Protectors | The Mattress Expert Soft and comfortable enough to be used as a sheet. 100% GOTS (Global Organic Textile Standard) certified organic cotton jersey, that feels just like your favorite t-shirt! themattressexpert.com

Remote Control for a Simmons Adjustable Bed Base.

Hi Pete,

I'm looking for remote control for an older Simmons adjustable bed base.

I see a model # 17503633 on the remote. Also there is a serial #v06030125. 

Mine is not working. Any help? 

Thanks, John

 

Hi John,

It just so happens that I have a friend in this industry, who specializes in Adjustable Bed Base Parts and Service.

His name is Keith. Here is a link to his website:

http://genesiswarranty.com/

Adjustable Bed Repair Parts & Service ... - Genesis Warranty genesiswarranty.com Adjustable Bed Parts and Accessories, Leggett and Platt, Sleep Number, Ergomotion, Craftmatic Adjustable Bed Parts

ALSO IMPORTANT:

I suggest using a waterproof mattress protector with every mattress.

Keeping your mattress clean and dry will greatly extend the life and loft of the upholstery materials inside. Ours sleep cool and make NO Noise.

Shown here:

https://themattressexpert.com/mattress-protectors/

 

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....

All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....NO SALES TAX.

Our Simmons Beautyrest Vanderbuilt Arbor Terrace firm pillowtop mattress is defective.

Walter writes:

 

Hi Pete,

I will try and be brief Macy's has said our Simmons Beautyrest Vanderbuilt Arbor Terrace firm pillowtop mattress is defective. 

I am very well informed on the mattress industry. 

But like everyone else the more I read the more confusing i get. 

Even knowledgeable sales people who have been selling for years are not sure what is inside a mattress!

Back to the Arbor Terrace, I am due a no out of pocket cost replacement, according to Beautyrest. 

Macy's says there is no equal, I asked Beautyrest unofficially they said the level 2 or Macy's Waterscape is the closest.  

I conveyed this back to Macy's it has been thrown back from customer care to their replacement dept.

When we made the purchase it was a very good price, We Like the mattress comfort, and just want the most similar to it. 

The service tech has us for spring failure, depression of 2.5 1nd 2 inches.

The main problem is the mattress prices have gone up box spring prices down since our purchases. 

So if we stay with beautyrest we only get 900 back and have to pay the difference of about 400 for a silver line pillow top.

We have had Serta's they failed faster. We tried a Sealy I was good with it my wife liked the Waterscape better.  

Main goal is no out of pocket expense.

Thanks Walter

 

 

Hi Walter,

Read the warranty. You can find it on line if you no longer has the warranty card that came with your mattress.

Defective mattresses are replaced with one of equal or higher value...at No Charge.

The only thing you need to pay, is a delivery charge.

Stores have gotten into the habit of turning an exchange into a new sale.

Since most folks don’t bother to read the warranty, they go along with the scam.

 

Several years ago, Consumer Reports stated that the mattress industry was far too complex for them to understand...and made no recommendations.

Six months later, after having received some flack for that bit of honesty, they interviewed 100 people in Denver and based their recommendations on those interviews.

Since then, they obtained the machines that the R&D divisions of the manufacturers used to use to test mattresses for durability...simulating 15 years of use.

Today, the intricacies of the mattress industry continue to elude CR.

Those old machines tested only the pressure sensitivity of mattresses.

Most of today’s mattresses are both pressure and temperature sensitive...thanks to the abundant use of memory foam.

Older mattresses contained no memory foam.

 

Memory foam is the worst upholstery material ever invented...specifically designed to cause mattresses to need frequent replacing.

Normally, memory foam returns to its original shape when you get out of bed...or close enough to it, that it won’t measure the 1.5” sustained impression needed to prevail in a warranty claim.

 

Memory foam softens as it warms from your body heat.

It isn’t very resilient to begin with, so it doesn’t take long...a matter of months...before you start to become uncomfortable.

THIS is what Consumer Reports still doesn’t understand.

They aren’t aware of the temperature sensitivity of the mattresses they test.

Therefore, their conclusions are all wrong.

Serta, for instance, rates high with them. You already know better from experience.

 

And, just to add insult to injury, memory foam is made of 61 different chemicals...some, of which, are toxic...like formaldehyde and benzene...just to name a couple of the more dangerous ones. Off gassing these toxic chemicals, memory foam is a health hazard to every living being in your home. It attacks your respiratory system.

 

The memory foam Simmons uses does not off gas. It still doesn’t hold up worth a damn, but at least, it won’t make you sick.

 

There is only one long term solution, which requires insulating yourself from the memory foam in the mattress...so that it doesn’t react to your body heat.

Have Macy’s send you a Luxury Firm Beautyrest, without a pillowtop.

In lieu of the pillowtop, add an EverEden all natural 2” Soft Talalay Latex Topper.

Latex is and has been the best upholstery material for the last 100 years.

It will absorb your body weight, insulate you from the memory foam...sleep cool and cause the mattress to last far longer than the manufacturer intended.

Those latex toppers, shown here:

https://themattressexpert.com/talalay-dunlop-latextoppers/

100% All Natural Talalay and Dunlop Latex Mattress Toppers ... themattressexpert.com Soften the surface of a too firm mattress. Insulate yourself from the memory foam in your mattress to Sleep Cool. Extend the comfort life of your mattress.

Today’s salespeople are trained on how to close the sale.

They know little about their products.

 

 

Delivery is Free and there's NO SALES TAX

Protect your mattress from perspiration and other stains that will void the warranty of your new mattress.

Danican Waterproof Mattress Protectors Sleep Cool and Won't Shrink washed in hot water...fits up to 18"

http://themattressexpert.com/mattress-protectors/

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....

All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....NO SALES TAX.

2 Stearns and Foster Luxury Plush Pillowtop Mattresses Sagged Within a Month.

Melinda writes:

 

Hello Peter, 

I wish I had found you before we purchased our mattress, we are on the 2nd replacement. Here is our dilemma. 

We bought a king S&F luxury plush pillow top the first time from one of those large chain stores. 

It didn't take long for it to sag on my husbands side, he is 6'2"around 195 and I am 5'3" 115. It was expensive $3,600. 

They said we just got a bad one, so they replaced it and I chose the next step down, but still a pillow top.

Once you choose a different one, that is the price mattress you are stuck with. It too, developed a big hole on his side in a month's time. 

We have been putting off getting a new one because now the new mattresses are out, (they say), so we can have our choice of a new one. 

They carry all the name brands, but I have no idea what to choose. 

I really want my money back and buy from you. 

Their website says money back guarantee, although I am sure there is a catch. 

I am going there tomorrow and asking for money back and see where I get. 

If I can't get it, do you have a suggestion of what mattress to get? 

Thanks for all your help, Melinda

 

Hi Melinda,

The pillowtop and memory foam combination is why your mattresses behaved as they have.

In the past, we have helped many people reselect a mattress through that store.

Your case is a little different, in that, times have changed. These "New Models" have more memory foam than before, which will only make matters worse.

You'd be much better off with a refund.

You over paid for your mattress. The mattress I would recommend to you is far less expensive...a better mattress for less, because we discount.

They only pretend to discount. In fact, their prices are inflated...until some holiday rolls around.

 

Memory foam is a poor quality product...despite all the salesman's BS about how good it is. It just isn't any good.

To get around the problem you're having, simply buy a mattress with high quality components.

Since most stores are pushing mattresses loaded with chemical laden memory foam, finding high quality mattresses isn't so easy.

You would, certainly, think you were buying quality, given the money they charge, but all of the "Name Brands" have betrayed their trust with the consumers.

They did that with memory foam, which is specifically designed to sell more mattresses, more frequently, to the same people.

Most people don't realize that it's the memory foam causing all the problems. 

Now that you do, you can extricate yourselves from the revolving door you find yourselves stuck in.

 

Petrochemical based and Plant based memory foam has proven itself to be the absolute worst upholstery material ever invented, in the 20 years it's been out.

Conversely, all natural latex foam rubber has been thee best upholstery material for the last 100 years.

Opt for a mattress made with latex, instead, and you have a successful purchase that will remain like new for many years. 

High quality mattresses, made will high quality components...like latex...are hard to find in stores.

But, since you've found me, you've found them. We carry many, and in a variety of price ranges.

Since you've spent $3600 for poor quality, I assume you'll be ok with the best I've found...for $1300 less.

Natura of Canada Greensping mattresses are the best that we have home tested.

My wife and I are large people, about 225 lbs. a piece. I have a number of disc related back problems and my wife has a sensitive hip.

This Greenspring mattress, we have, is about 15 months old, and shows no signs of wear...not even the slightest body impression.

It has a pocketed coil unit, with the coils made of double tempered steel...and, it's upholstered with Natural Talalay Latex...NO Memory Foam.

Of the 5 available models in that line, the Plush Eurotop is the most comfortable...our most popular model...zero complaints.

Here is a link to that line of mattress..."Solo il Meglio"..."Only the Best", as my grandfather used to say. Value for your money comes from buying quality.

https://themattressexpert.com/natura-greenspring-pocketed-coil-mattresses/

Natura Greenspring Pocketed Coil Mattresses | The Mattress ... themattressexpert.com Greenspring Liberty Plush Euro Top. Experience deeper, more restorative sleep with the Liberty Plush Euro Mattress. Lush helpings of natural ingredients come together ...

 

 

Delivery is Free and there's NO SALES TAX

 

Protect your mattress from perspiration and other stains that will void the warranty of your new mattress.

Danican Waterproof Mattress Protectors Sleep Cool and Won't Shrink washed in hot water...fits up to 18"

http://themattressexpert.com/mattress-protectors/

 

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....

All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....NO SALES TAX.

Simmons Beautyrest Plush Pillowtop Mattress is Too Soft and Causing Pain.

Hi Pete,

I had a Simmons Beautyrest Pillowtop Plush mattress set  delivered last Monday. It's the most uncomfortable bed I have ever slept  on. 

However, it sinks in the middle, it is too soft and is very warm. I have never woken up with so many aches and pains. 

They will not allow me to exchange it, even though it has only been a few days. Is there any way around this exchange policy? 

Or, is  there any way to make a sinking mattress firmer? 

Thanks. Roger

 

Hi Roger,

The stores are selling comfort, to the exclusion of support and quality. Your scenario is quite common.

If you look on line for reviews on Simmons Beautyrest mattresses, you'll see that they are horrible.

The reason why they are so bad, is because of how they are commonly bought.

With stores pushing comfort for the sake of making the easy sale, too many people end up with plush and pillowtop models.

 

We sell Simmons Beautyrest on our website. If you go to our website, you'll notice the absence of any plush or pillowtop models. 

I excluded them from my website because of what you are experiencing.

The plush models use a very thin gauge wire coil, which creates to great a depth of softness. The pillowtyops are quick top lose their shape. 

The pain from these plush & pillowtop mattresses can be felt right away after sleeping on them, but not usually felt at the stores when trying them. 

Comfort exchanges are not a consumer's right, by any stretch of the imagination.

While offered by many stores, exchanges are not backed by the manufacturer.

In other words, when you deal with a retailer who offers an exchange, you can easily end up with a mattress that someone else had returned.

It's imperative that you do your own research before buying.

The last thing you want to do, is to trust that quality is there...nor do you want to take the advice of most salespeople.

Most of today's store salespeople are poorly trained.

 

When we recommend a Simmons Beautyrest mattress, it would be for a firmer model using a heavier gauge steel coil...and a soft latex topper.

Latex is the best, (Most comfortable and longest lasting), upholstery material available anywhere on the planet.

It's resiliency absorbs your body weight, which causes the mattress to keep it's shape over many years.

Also, the latex topper insulates you from the memory foam in the mattress. Latex sleeps cool, while memory foam.

Here are links to what we recommend...a Simmons Beautyrest Platinum Sandy Springs in Luxury Firm.

https://themattressexpert.com/our-brands/simmons/beautyrest-recharge-world-class/

Beautyrest Recharge World Class Mattresses For Sale | The ... themattressexpert.com Beautyrest Recharge World Class Mattress is known for providing both comfort and support. Contact The Mattress Expert to order yours today! 856-874-6894

AND...an EverEden all natural 2" Soft Talalay Latex topper...shown here:

https://themattressexpert.com/talalay-dunlop-latextoppers/

100% All Natural Talalay and Dunlop Latex Mattress Toppers ... themattressexpert.com Soften the surface of a too firm mattress. Insulate yourself from the memory foam in your mattress to Sleep Cool. Extend the comfort life of your mattress.

Delivery is Free and there's NO SALES TAX

 

Protect your mattress from perspiration and other stains that will void the warranty of your new mattress.

Danican Waterproof Mattress Protectors Sleep Cool and Won't Shrink washed in hot water...fits up to 18"

http://themattressexpert.com/mattress-protectors/

 

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....

All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....NO SALES TAX.

 

Spring Air Mattress Warranty Problems, Causing Lower Back, Shoulder, and Hip Pain.

Frank writes:

Hi Pete,

I recently found your site, and am very appreciative of the advice you  give concerning mattress selection. 

I recently purchased a Spring Air mattress, less than 18 months ago. 

About a month and a half ago, I heard  a couple of the springs inside "pop", and now there is a noticeable divot in the mattress toward one side. 

I know this should not be "normal  wear and tear". 

I have tried turning the "no flip" mattress, according  to the suggestions made by the company, but am experiencing severe lower back, shoulder, and hip pain. 

Needless to say, I am not satisfied. I  have been looking at the Sealy Posturepedic Line of mattresses. I am a  thin person, body weight approx. 130 lbs./ 5 ft. 8in. 

I do suffer from lower back and hip pain from time to time, that started when my old  mattress became completely worn after almost 15 years .

What suggestions do you have for a Sealy Posturepedic  that would be good for my back and lower hips, not too expensive, and is  designed with materials that won't increase my body heat.

Also, I noticed, trying a personal experiment-sleeping on this mattress  with no bedding, it seemed as if the mattress was absorbent of my natural body oils. 

Even with bed sheets, the effect is the same, as if  the mattress materials are absorbent, and I wake up physically parched  (skin and body). 

In addition, do you have any suggestions for possible  recourse concerning the issues with my Spring Air? 

Thank you. Frank

 

Hi Frank,

Coils "popping" is reason enough for the factory to authorize an exchange. The first thing to do is to call your retailer and initiate a warranty claim.

Here is a link from Spring Air, about their warranty.

http://www.springair.com/customer-service/

Customer Service - Spring Air www.springair.com Spring Air Customer Service. Thank you for being one of the millions of consumers around the world that sleep on a Spring Air Mattress. Every one of our products is ...

NEVER sleep on an unprotected mattress. The materials will absorb your body oils and perspiration. 

This will cause the upholstery materials to break done quickly...as if they don't break down fast enough. You certainly don't want to help that along. 

Always keep your mattress clean and dry. Here is a link to the waterproof mattress protector that we use at home. Made by Danican, it sleeps cool and doesn't shrink.

https://themattressexpert.com/mattress-protectors/

Danican Mattress and Pillow Protectors | The Mattress Expert themattressexpert.com Danican Mattress Protectors. All-Natural Waterproof Mattress Protectors Allergen Proof Dust Mite Proof Easy Fit protects mattresses up to 18″ deep.

The next problem you face is a rejection of your warranty claim. 

Regardless of what's wrong with your mattress, stains on the surface of the mattress indicate that moisture has been introduced to the mattress and your warranty will be void. 

Check your mattress for stains, since you've slept on it without protection.

A Sealy Posturepedic won't be any better. We used to recommend them frequently, when they were still making a decent product. 

In 2013, the Sealy/S&F Company was purchased by Tempurepedic. Everything they make is now loaded with memory foam, which sleeps hot...as one of a myriad of other problems.

 

If your warranty claim doesn't pan out for you, the mattress I recommend...given your size...is a Pocketed Coil/Latex Hybrid.

The pocketed coils provide contouring support that maintains your spine's natural alignment. The all natural latex is super comfy and sleeps cool.

Choose from either, the Adrian or Adara models. Basically, they are the same. For the small difference in price, the Adara model is made of all natural materials.

Shown here:

https://themattressexpert.com/our-brands/wolf-mattresses/wolf-hybrid-mattress/

Wolf Latex Hybrid Mattress | The Mattress Expert themattressexpert.com All Natural Cotton Cover. All Natural Wool backing as a natural fire retardant. Upholstered with All Natural Latex. All Natural Wool insulator pad for support.

 

 

Delivery is Free and there's NO SALES TAX

 

Protect your mattress from perspiration and other stains that will void the warranty of your new mattress.

Danican Waterproof Mattress Protectors Sleep Cool and Won't Shrink washed in hot water...fits up to 18"

http://themattressexpert.com/mattress-protectors/

 

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....

All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....NO SALES TAX.

A Latex Topper on Our New Sealy Posturepedic Mattress.

Julie writes:

Hi Peter,

We recently had a warranty replacement on our mattress bought a year ago thru a chain store. 

Thanks to the informative info in your blog we knew to go for the Sealy Posturepedic in a Cushion Firm, instead of the plush model that had failed. 

It's perfect comfort and firmness right from the first night! 

We've read where you recommend latex mattress toppers to soften a mattress.

But, I don't know if one would also help keep this particular mattress from impressions and breaking down. 

Is this a concern if we rotate it monthly? If so, would you suggest a firmer/thinner latex topper? 

We don't want a softer surface and don't like a sinking into the bed feel, just want to maintain it as is. 

Hubby 6'2" 210 lbs, wife 5'4" 155 lbs, both side sleepers. 

Thank you for such a wonderful blog. We are definitely telling our friends to go straight to you in the future! 

Julie

 

Hi Julie. 

For the purposes of extending the life of the mattress you have...avoiding premature body impressions...and to maintain the feel of the cushion firm mattress, all you need is;

The EverEden 2" Medium Vytex Dunlop Latex Topper. This will keep your mattress "like new" for many years.

Shown here:

https://themattressexpert.com/talalay-dunlop-latextoppers/

100% All Natural Talalay and Dunlop Latex Mattress Toppers ... themattressexpert.com Soften the surface of a too firm mattress. Insulate yourself from the memory foam in your mattress to Sleep Cool. Extend the comfort life of your mattress.

Delivery is Free and there's NO SALES TAX

 

Protect your mattress from perspiration and other stains that will void the warranty of your new mattress.

Danican Waterproof Mattress Protectors Sleep Cool and Won't Shrink washed in hot water...fits up to 18"

http://themattressexpert.com/mattress-protectors/

 

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

Factory Direct to You....

All Items Made Factory Fresh to Fill Your Order

Free Delivery Nationwide....NO SALES TAX.

Serta Mattress Warranty Issue from an out of business retailer.

Hi Pete,

We bought a Serta CA King mattress set on May 13,2014 and paid $2143 through a retailer in Victorville, CA. 

They are currently out of business and the warranty card states that our mattress is still under warranty. 

Our mattress has been sinking for some time now even after rotating every 3-4 months. 

We need a replacement asap. How do we get help with this matter?

Thank you for your assistance, Beth

 

Hi Beth,

Look at the head of the mattress. You should find a white "law" label sewn into one of the seams there.

It will give you the manufacturer's name, the date of manufacture, and the city & state in which it was made.

Armed with that information, call 411 to get the phone number for that plant.

With your retailer out of business, you will have to register your warranty claim directly with them.

Check your mattress for stains before you call. Stains, or a missing law label will automatically void your warranty.

You may also find this helpful. It's Serta's Warranty Claim website.

https://www.serta.com/sites/ssb/serta.com/uploads/files/13068_Serta_Warranty_Card_317_SWC-009_HR.pdf

Mattress Warranty DON’T DO Information DO DON’T - Serta www.serta.com DO’S AND DON’TS OF BEDDING CARE • DO rotate your mattress as needed, this will promote even wear. • DO use an appropriate frame with center support on

Delivery is Free and there's NO SALES TAX

 

Protect your mattress from perspiration and other stains that will void the warranty of your new mattress.

Danican Waterproof Mattress Protectors Sleep Cool and Won't Shrink washed in hot water...fits up to 18"

http://themattressexpert.com/mattress-protectors/

 

Thanks, Pete

 

Phone: 1-856-874-6894 
Email: themattressexpert@live.com

Website: http://themattressexpert.com/

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