I have a 10 year old Carrington Chase latex mattress that I purchased at Bassett Furniture.
It came with a 20 year warranty. But, the store is out of business and I don't know where to file a warranty claim.
Also, this mattress has softened over the years and my back is hurting me.
I like a very firm feel. Would one of your firm latex toppers help with that?
Sealy owned Bassett and used the Carrington Chase label for the Bassett Furniture stores.
Since then, Sealy was purchased by Tempurpedic.
At this point, you will need to file your warranty claim with Tempur-Sealy directly.
Here's a link where you can do that:
Warranty Claim. If you have a question or comment, please contact us using the information below. And be sure to check the FAQs — you may find just the answer you're looking for.
Frankly, you don't need to buy anything to make your mattress firm.
All you need do, is flip it over.
Even though it's a one sided mattress, the underside is firm latex that supports the softer latex and poly foam on top of it.
Once flipped, the firm latex will be on top...providing a very firm feel.
If you like the feel, you don't need to buy anything.
If it's too firm for you, you can then add a Pure Bliss 2" Plush Latex Topper to it for additional surface comfort.
Those are delivered free and there's no sales tax.
Email: [email protected]
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