Nicole writes:
Hi Pete,
We bought a Tempurpedic Coil/Memory Foam Hybrid Mattress and hate it.
It'll be going back as soon as our 30 day trail is over. Can't return it until then.
The store, where we bought it, will only allow an exchange for something of equal or higher value.
I just got off the computer from your blog and now understand why we hate it.
Unfortunately, everything that store carries is upholstered with memory foam.
If I exchange it for something else, they have, I'm afraid that we will be back to square one.
It looks like I'll just be wasting the extra money I'll spend to do that.'
Besides the extra for the next mattress, there's also a restocking fee and delivery charge.
And, this mattress was expensive. We can't just walk away from the money we've already spent.
I really need so advice as to what we should do.
Thanks, Nicole
Hi Nicole,
It appears that you're stuck between a rock and a hard place, as they say.
Fortunately, there's a way around this.
But first, a few unsavory facts:
RESTOCKING FEE:
The store can't return what you send back to the factory for credit.
The restocking fee tells you that they are going to put that mattress back into stock.
This means that they will sell the mattress that was in your home to someone else.
The mattress you have could have, very well, been in someone else's home before you bought it.
As illegal as that is, it happens all the time.
THE COMFORT GUARANTEE SCAM:
The comfort guarantee is designed to lull you into a false sense of security.
With a comfort guarantee, you get the notion that you can't make a mistake.
When dealing with a store that is a sea of mattresses upholstered with memory foam, as most store are, you can do nothing but make a mistake:
TEMPURPEDIC MATTRESS PRICES:
You're now experiencing what a lousy product memory foam truly is.
Are you now wondering how such a horrible product can be so expensive?
Memory foam is cheap to make. The price is high for one reason. Somebody has to pay for all that advertising.
What to do now:
The memory foam is only on the top of that mattress.
Flip your mattress over. The flip side is likely to be too firm for comfort, but the support is better.
Use whatever you might have, like a comforter, to soften it.
After a couple of nights, you find that you're sleeping better.
If at that point you find that you want most surface comfort, add a soft latex topper.
Latex is and has been the best upholstery material for the last 100 years...the antithesis of memory foam.
We recommend using high quality latex, as opposed to cheap latex made in China.
The Suite Sleep Pure, Organic Latex Toppers are the best quality latex on the planet.
You'll want 2" or 3" Soft Latex.
Shown here:
Shipping is FREE and there's NO Sales Tax.
This trick works more often than not. It costs nothing to try.
The end result will provide a superior night's sleep to anything that store has to offer.
Thanks, Pete
VERY IMPORTANT:
Keeping your mattress clean and dry will increase its longevity.
We recommend our Organic Cotton Waterproof Mattress Protector.
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