Mike writes:
Hi Pete,
This is true for any and all mattresses.
Everything arrived just fine and we love our new Natura Greenspring Ultra Plush Mattress!
I saw a card with the box spring regarding the warranty but nothing with the mattress.
What do we need to have for the warranty?
Thanks, Mike
Hi Mike,
I’m so pleased that you’re enjoying your new mattress.
My wife and I have been enjoying ours for many years, now.
The warranty card is for your information and applies to both, mattress and foundation.
You need two things, should you ever need to initiate a warranty claim.
1. A copy of your receipt.
2. The white “Do Not Remove under penalty of law” label, that’s attached to the head of the mattress.
(It’s easier to leave that label where it is. If you do remove it, you’ll need to retain it).
Thanks, Pete
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