The Mattress Expert

Sealy Candle Glow Ultra Plush Mattress

Michelle of Sequim, writes:
Hello,  I posted a question earlier, but think I did it wrong, so here it goes again.. I currently have a Sealy Candle Glow Ultra Plush II, and from sleeping on it for a month now it's terrible for my back!! I wake up everyday with pain. I am able to return it and am only looking at Stearns and Foster now..I am trying to find information about their mattress' and found some useful information on your web site.. I am looking at the Hearthstone Luxury FIRM OR Luxury PLUSH, what is the difference. Please, if you could help me I would sure appreciate it!! Thanks!! Michelle
 
Hi Michelle,
The difference is in the density of the padding. Everything else inside is the same.
If you don't know which one to get, go for the luxury firm. You can always soften the surface if you need to. If you go with the plush and find that it's too soft, there's nothing you can do to change that.

Visit our website for pricing on mattresses, beds and bedding: www.ccmattress.com 
To place an order, call toll free: 1-888-732-5923

Delivery is available almost everywhere in the United States
All merchandise is ordered freshly made...factory direct
We are a family owned and operated, independent retailer

Mattress Exchange

Leo of Plano, writes:
We are in the process of exchanging our mattress through a retailer. Our chiropractor recommendations include the S&F Kirkwall (firm); however this particular retailer instead carries S&F Berkeley Square luxury firm tight top. Are they pretty much comporable?

Hi Leo. It's highly unusual for a chiropractor to recommend a particular mattress...unless he has one at home that he's happy with. And then, they become hard to find as what he has gets older and that model is no longer available. What a chiropractor does recommend is a firm mattress, in general. That is not to say, a hard mattress, just firm.
 
Visit our website for prices on mattresses, beds and bedding: www.ccmattress.com
To place an order, call toll free: 1-888-732-5923
 
Delivery is available everywhere in the 48 states
All merchandise is ordered freshly made...factory direct
We are a family owned and operated, independent retailer

Simmons Beautyrest Balthasar Plush Mattress

Jodi of Jackson, NJ, writes:
Hi. This is our 2nd exchange on the Simmons Beautyrest Balthasar Plush - Queen size. The sides blew out on both - 1st time after about 4 months and 2nd time after about 6 months. We are also not happy with the two sink holes that are developing from our bodies. After reading your column, we decided that we are probably better off going with a Sealy Posturepedic or a Sterns and Foster. Could you recommend something that would hold up better but be similar in feel and cost to the Balthasar Plush. I really would like to purchase a mattress that I'll be happy with for more than one year. Any help would be greatly appreciated!! Thanks!!! Jodi

Hi Jodi. The S&F and the Simmons use an individually pocketed coil. The Posturepedic uses an interlocked coil system. Sides blowing out is an unusual occurance for any of them. If you are spend time sitting on the side of the bed, you will run into some trouble with anything you buy. The Posturepedics have the more durable edge, but mattresses in general are not designed for sitting.
 
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THIRD mattress exchange pending...

Meagan of winchester, Ky, writes:
Hello My husband and I bought a new bed after his back surgery in May 09'. We had a 5yr old (horrible) Sleep number 5000, it didn't hold the air and my husband was having allergic reactions due to MOLD! So in May 09' we bought a Sealy Destiny Bay - Plush Euro PIllowtop Latex Mattress. After giving it the recommended time of 90days, we still found it to be unbearable this bed was SO HOT and our hips and lower back were KILLING, both of us. We contribute the hips and lower back pain to the extreme sinking of the mattress, under our heaviest “center of Gravity” areas. So we called in for exchange. FYI: I'm 5'8" and 165lbs. and he's 6'0" at 174lbs. I couldn't believe the indentions even after only a few days... Then we were told to try something a little less cushy. So we picked out a Sealy Beautyrest Kimberly - Plush Pillowtop. Now after only 3 weeks our backs HURT all over. The hip pain is gone but from our hips up HURT! My husband is now back to having to use the “Barrel Roll” technique to get out of the bed, due to the extreme pain in the mornings. I've noticed that where all the patterns/circles are sewn in the mattress-top; I can feel the seams and wonder if that is a cause of our pain? I've also looked to see if there is any type of "Simmons" tag sewn in and I cannot find it! Could they have sent me a FAKE?? I'm worried that my husband’s back pain is returning, like it was prior to surgery. PLEASE help??? We were torn between the Kimberly and a Sterns & Foster (model ???). Since the Kimberly was cheaper we went with it. Now my husband says that we should have kept the “Sealy Destiny Bay” Plush Euro PIllowtop Latex Mattress. Where do we go from here? I was told the only way I can return it is by using the Simmons warranty/defect policy. Will that make me stuck with the same style of mattress? What mattress do you suggest? Also should I be looking elsewhere for the “Simmon’s” logo/tag? Is there such a thing as a fake?
Sincerely yours;Meagan

Hi Meagan. First things first...Simmons makes Beautyrest and as far as I know, Kimberley is a Stearns & Foster model. I couldn't find a Simmons with the Kimberly name online. Secondly, I believe it is your choice of mattresses that is leading to your problems. Pillowtops are, generally, a bad choice. They don't hold their shape well. And...the Destiny Bay is a hybrid mattress. It is a 16" mattress with only 3" of latex. The manufacturers tag sgould either be at the foot of the bed or on the white law label. If you get a chance to exchange, choose a mattress with no pillowtop and add a topper if you find it to be necessary. You can always make a mattress softer, but you cannot make one firmer.

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Simmons Tay Ridge mattress

john of brunswick, writes:
I've experienced back pain for the last 25 years (scoliosis). The pain occurs mostly in the lumbar region. My wife and I slept on a Tempur mattress at a hotel and was impressed. We went into and Ashley furniture several weeks ago and was looking at the Tempur models that were available. The salesman quickly shuffled us over to the Simmons Tay Ridge . . . a model that has memory foam similar to a Tempur in feel (and price). He explained why it was much superior. Sounded good and bottom line was we purchsed it. I've slept on it for two nights now and both nights my left arm has gone numb when sleeping on my left side (right side is fine). My lower back pain subsided, but it feels like my muscles along my spine are on the verge of spasming and my neck muscles (trapezious) feel tight. What do you think? Should I go back to the store and ask for an exchange and if so, which mattress should I look at? They carry Tempur, Simmons, and Sealy. I feel like I was taken with a sales pitch!

Hi John. Memory foam, that Tempur material, is temperature sensitive. It softens and compresses, once your body's heat warms it. Hotels, generally, buy lesser expensive mattress and put some sort of topper on them for added comfort. This topper would also have acted as an insulator. When used a support layer, insulated for the heat your body gives off, memory foam can be quite supportive and comfortable. Perhapes all you need is a topper.
You went in to buy one thing and were sold another. It's a salesman's job to get you to buy what he wants you to buy. It's his job to make whatever he's selling to sound good enough to affect the sale as he wants. It's your job, as custodian of your money and your health, to look before you leap. There's all kinds of info on the internet to help you do that. Another day or two could have turned "being sold", into "a decided choice".
Having scoliosis, a foam mattress isn't what I would have suggested. A Sealy Posturepedic Reserve in a cushion firm...with a topper to soften the surface, will provide the right support and the comfort you want...and do it over a fairly long term. Having a sensitive back, it'll be sensitive to the changes a mattress goes through as it wears. Many choices, while comfortable at first, lose much of their comfort in a matter of months. Having scoliosis, you'll feel those changes more acutely.
 
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Mattress Exchange

ana of houston, writes:
2 nigths was enough for me to get horrible back pain I call the owner right away to make exchange and he does not want to do it because i exchange the first set that had something wrong with the springs due to this i decide to get more expensive one floor demo i call the credit card they could not help me the owner keeps saying the same no exchanges because he already exchange the other beds that i really like i was afraid to get the same type  I tried to sleep one more time after 10 days the same back pain  my husband also have the same problem he is trying to get used to the bed I am so desperate they are 2 beds one outlast by restonic company and the other is by simmons i am afraid my daugther will have same problem with hers later on is almost 4,000.00 i spend on them, after trying to get help I found out alot of complains on foam matresses should I do small claim in the court . please answer me . 

Hi Ana. My guess is that you will not win in court. But then again, I'm not a lawyer.
I would like to point out, as a matter of philosophical interest, that fear based decisions rarely work out for the best.
Your decision to reselect from the one you originally liked, was made, out of fear. 

www.ccmattress.com

Mattress exchange for Mom

Rita of Los Angeles, writes:
Hi, Peter -I need help! You might remember that I wrote you recently regarding my Mom's replacing a Sealy model (Clover Valley CF) that developed an indentation.  Mom has stenosis and siatica. I had told you that she was adament about not getting another Sealy.  I appreciated your response that addressed three choices that we had for the exchange.  You also said that you would have recommended the Sealy Reserve Cushion Firm for her if she would accept a Sealy.  Anyway, we went back to the store.  Mom agreed to try your recommendation but I couldn't identify the model in their line that was comparable to the Sealy Reserve Cushion Line. The specs available were scanty. We did learn that the Stearns & Foster model that they are calling Blisswood Luxury Firm is a 2009 model that just came out.  Mom found it comfortable (altho' I thought that it was too firm for me).  It apparently is the entry level model of the Luxury line and is a tight top.  We were able to make the exchange with Mom's Sealy model for only $200 more (mattress only).  I was all for the exchange because I remembered that you said that the 2009 S&F models would have a changed coil system and improved padding.  It wasn't until I got home that I found out that my memory of what you had said was incomplete; it was the Estate line that you were recommending for the 2009 improved models.  If I am right, the Blisswood coil system of individually wrapped coil interspring is an improvement from the older S&F models; but the Estate Collection of "IntelliCoil" are better.  So, what do you think of this Blisswood model for my Mom?  It looks like
it does not have any "specialty foams" like memory foams or "smart" latex.  Its specialty comfort layer is made of
"Variable Response Technology (VRT) foams that they say are constructed from high density foams, with high density
foam encasement for the edge system.  My Mom mainly sleeps on her back but she sometimes sleeps on her side.  She is
about 5' 1" and weighs about 125 lbs. We could probably change her exchange choice from the store if one of the
Estate Innerspring Collection is clearly a better choice for her (altho' I'd have to convince her to try another
model).  Bottom line, I need to know if the Blisswood is an inappropriate choice for her or if it is okay but
an Estate choice would be better. If so, please tell me which ones. I called S&F but was told that the names of the mattress models for 2009 were not available yet.  All I have is S&F's comparison chart that just ID's the Estate Interspring Collection as Memory Foam starting at $1,499, Smart Latex starting at $1699, etc.  I would greatly appreciate any help that you can give me so that I can guide my Mom.  Thank you so much!

Hi Rita. Your mom isn't big enough to make much of an impact on the wear of a good quality mattress. The Estate models are better engineered and would be worth considering if she were the weight of two average adults. The one she chose should serve her well.

NATIONWIDE DELIVERY AVAILABLE
NO SALES TAX outside of NJ.
 
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923
 
Voted "Best Mattress Store in New Jersey"
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Also available:
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Exchanging our Sealy Posturepedic Randolf Terrace mattress

saggu of webster, writes:
hi peter,thanks for your response but i am stuck again.raymour & flannigan people r exchanging our sealy posturepedic randolph terrace reserve ultra plush mattress and according to your advice,i am now going for cushion firm mattress but the problem is that raymour & flannigan hav limited collection.they dont have sealy cushion firm at all.they hav firm but that might b too hard for me as i hav back problems.they then showed me stearn & foster dynasty collection silk road cushion firm.I am confused.i dont want to repeat my mistake again.i also want to stick to my bugdet which is $1300.thats wat i paid for sealy mattress.i'm badly stuck.please help me.i have only this week to decide.thank you.

Hi Saggu. They could order a cushion firm for you. They may not normally carry it, but the could order it from the factory...if they were truely interested in getting you what you need, instead of selling what they have. The Silk Road, unlike the other S&F mattresses, has no latex. It will take a very noticeable body impression. Ask them to order the Randolf Terrace cushion firm. The firm is too hard.
 
C&C Mattress, Inc. delivers everywhere within the continental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923

Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"

Also available:
100% Natural Latex Toppers.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads

Family Owned and Operated
QUALITY - SELECTION - SERVICE - VALUE

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Exchanging our Simmons NXG mattress

Tony S. of Chicago, writes:
Hello. My wife and I purchased the Simmons NXG 250p memory foam bed a few weeks ago and the store is letting us exchange it. I have been waking up every night sweating...the bed gets way too hot. We are not sure what to exchange it for. We were looking at a Sealy latex bed before we decided to go with the Simmons NXG. I know latex is supposed to be cooler than memory foam, but will it still be hotter than a traditional mattress? We might just get a higher end traditional mattress and stay away from any type of foam altogether. Any suggestions will be appreciated. Thanks!

Hi Tony. What do you suppose is in a traditional mattress?...and what do you think makes those high end beds so thick? There are basically 3 types of foam....memory, poly and latex. Latex is the most durable and "least warm". The thicker and softer the mattress is....the more "in" it you sleep, the warmer it will feel. Memory foam is the only one that is temperature sensitive....the only one that gets hot like that.
 
Thank you for posting your questions and comments

C&C Mattress, Inc. delivers everywhere within the continental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923

Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"

Also available:
100% Natural Latex Toppers.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads

Family Owned and Operated
QUALITY - SELECTION - SERVICE - VALUE

Exchanging our Gracewood Vale mattress

Bonnie of Moore, writes:
Thank you so much for the information you provided. We didn't realize how stressful purchasing a mattress can be. We're working with the store on exchanging the Gracewood Vale we recently purchased. We are trying to decide between the Beachside, Rivercrest and Tempurpedic. Can you please clarify the difference between and what would you recommend? the two. The Gracewood Vale is firm and I'm concerned the Beachside will be the same and Rivercrest too soft, my husband's is always hot and I'm always cold and was concerned with the Tempurpedic. We would prefer somewhere in the middle. Thanks again!!!

Hi Bonnie. The Beachside is clearly not as firm as the Gracewood Vale. The River Crest is noticeably softer. The Tempurpedic will sleep hot.
 
Delivery available everywhere in the continental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923
Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"
 
Also available:
Latex Toppers...100% Talalay...US made.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads
 
Family Owned and Operated
QUALITY - SELECTION - SERVICE - VALUE