The Advantage of Buying a Mattress from "The Mattress Expert" On-line
Welcome to the 21st Century, where you can buy anything on-line and buy it better...and that goes for mattresses, as well.
At the stores, you can only see the models that store has chosen for display...because you simply can't fit everything into one store.
You can go from store to store and see a larger selection...
...or, you can go to our website and see the full line of mattresses offered by the manufacturers.
The stores, especially the large chain stores, spend a tremendous amount of money on advertising...money they need to get back through the
price of the mattress...those advertising dollars are coming directly out of your pocket.
The whole point of "shopping around", is to find what you like and get it at the best price you can.
At The Mattress Expert, you get both...selection and an everyday low price that you have to wait for a holiday to get at the stores.
Afraid of buying on-line? Afraid the service won't be as good?
At The Mattress Expert, we are just that, "Experts"....knowledgeable about our products, how they work, what they mean to you and how they
will affect whatever physical condition that might be ailing you.
With us, you won't encounter a salesman looking for the quick sale at some ridicoulous price. There is no strong arming or high pressure
sales tactics. The price won't change if you don't "buy it today".
What you will encounter are professional consultants who's sole interest is in getting you into the mattress that's right for your needs.
You'll hear us ask you questions about your circumstances, with the purpose of understanding your needs.
No matter what your situation, we have a mattress that will fit your needs...and the knowledge to know which one it is...without guessing at it.
What about after the sale? What if something goes wrong on delivery? What happens later, if I need to use the warranty??
Every delivery we make is insured to be free from damage.
The manufacturer's warranty process is very "as a matter of fact". The process for initiating a warranty claim and executing that claim is
the same for every retailer. We encourage you to read the warranty card that comes with your mattress.
Many local stores are using service to generate a new sale...because you haven't read the terms of the warranty.
Being ignorant of the details of the warranty, puts you at a great disadvantage...and many retailers are taking full advantage of you because of it.
When we service a customer, that customer gets everything they're entitled to....a full exchange, paying only a delivery charge.
At many stores, you're told that you're entitled to what you originally paid toward the price of a new mattress....and then you pay the difference.
The warranty cards clearly state that the mattress will be replaced with one of equal or greater value...at NO Charge.
That's, the kind of service you can expect from The Mattress Expert. Our service record is second to none.
Compare the service records of any and all retailers your considering.
What about the mattress? Is it the same?
Mattress model names can vary from store to store for identical merchandise. Some of the large chain stores will offer an occasional exclusive model.
The reason for the exclusivity is to be able to charge a higher price...and not necessarily a better product.
Comparing the specifications is the best way to know you're shopping apples to apples. We provide all the specs for all our mattresses.
Try asking your local salesperson what's inside and see how specific he or she is.
Are our mattresses as good?
No. They're better! They're better because they are all freshly made. Each time you buy, your order is placed with the manufacturer and the
mattress to fill your order is produced. The date of manufacture appears on the white label sewn into the back of the mattress.
When you buy from a store, especially the large chain stores that promise immediate delivery, you're getting a mattress from stock...stock
that can lay around in a dirty warehouse for months before finding a home. And that's assuming you are getting a new one and not one that
someone else has returned. The large chain stores get a lot of returns, because they are pushing comfort only....going after the easy sale and not
concerning themselves with your individual needs. Contrary to the sales tactics at most stores, comfort is not everything.
Support is where you start....then the comfort.
Selection, Service, Price...the three main reasons why you buy anything, anywhere.
We deliver free to the Continental US. And, with our line from Natura of Canada, we deliver free to all Canadian Provinces, as well.
