The Mattress Expert

Very Unhappy with My Sleep Number Bed Mattress.

 

David writes:

I am very unhappy with my sleep number bed.

My bed started going bad and it wasn't even a year old. 

First the heating and cooling pump went bad then the mattress got a hole in it on the side. Now the air pumps won't hold air keep having to pump it up. 

I called customer service and they told me that the warranty was gone on heating and cooling after a year but the mattress was still partially covered

They said it could be fixed for $800, after I just paid $5000. 

Totally would never buy again.

David

 

Hi David,

Sleep Number does a fine job of hyping their product.

They spend plenty of money doing it, which is why it costs so much.

It’s a pity that they don’t invest enough to make it worthwhile.

If it makes you feel any better, you’re not alone.

I get lots of people writing with reviews like yours.

Your complaint should be directed to the BBB and your state’s department of consumer affairs.

If you would like a recommendation for a quality mattress, I’m here to help.

 

Thanks, Pete - TME

 

Delivery is Always Free 

Online Ordering is Easy & Secure.

Visa, M/C, Discover, Amex

 

Follow us on Facebook 

 

 

Website: https://themattressexpert.com/

Email: [email protected]

Voicemail: 856-874-6894

Sleep Number Bed Mattress Sagging.

Janet writes:

Hi Pete,

We have a sleep number bed mattress. It's about 8 years old.   

It has a pillow top and I think the pillow top is worn out and that is why the bed always has a hole or sagging area where we sleep.  

It has gotten so uncomfortable we don't sleep well and we wake up feeling pain all over (neck, back, knees, shoulders).

I've been reading some of your blog answers and I'm wondering if getting a 2" latex topper would help make our current bed last a few more years. 

Do you think this would work or do we need the 3"?

Thanks, Janet

 

Hi Janet,

Instead of topping your mattress, replace the padding inside.

Sleep Number uses memory foam above the air bag.

Unzip your cover and measure the thickness of the memory foam.

Replace that with the same thickness of latex.

Latex for Less has the best prices on high quality, pure organic latex.

Here’s a link to those:

 

Latex for Less Mattress Toppers

https://www.latexforless.com/products/latex-topper?variant=134346899481&sscid=71k8_rmsu0&utm_source=share-a-sale&utm_campaign=4342051

 

Thanks, Pete - TME

 

Delivery is Always Free 

Online Ordering is Easy & Secure.

Visa, M/C, Discover, Amex

 

Follow us on Facebook 

 

 

Website: https://themattressexpert.com/

Email: [email protected]

Voicemail: 856-874-6894

Air Mattress used to be Comfortable, But No More.

Ruth writes:

Hi Pete,

I am looking to purchase a mattress, after having slept on air mattresses for a number of years. Those used to be very comfortable for me, but no more. 

I have been trying out name brand ones in showrooms and some feel great for the moment, but I have decided to avoid most of them after doing research and reading on your site, and I don't like memory foam. 

 

I'm a medium sized female, mostly a side sleeper,  and prefer a soft feel.  

Years ago I had an excellent night's sleep on a relative's Sealy and that mattress is still good, but I know they are not the same now.  

Wondering what you would recommend?  

Thanks, Ruth

 

Hi Ruth,

I happy to know that you found my blog and are now spared from wasting your money on a name brand mattress.

We had been a Sealy dealer prior to them being sold to Tempur-Pedic.

You’re right about them not being made as well as they had been back then. The difference in quality is enormous.

 

What you need is a mattress that uses an individually pocketed coil unit and upholstered with pure latex. Latex has been the best upholstery material for the last 100+ years…most comfortable, longest lasting.

 

The pocketed coils provide the firm, contouring support that pushes back against your spine. This maintains the natural alignment of your body and spine. THIS is what will relieve chronic back pain.

 

All of the name brands use this type of coil system. Unfortunately, the memory foam they use negates the value by allowing your body to sink, which throws off the spine’s alignment…causing back pain. Not to mention sleeping hot and the chemical off gassing.

 

By contrast, latex provides cushioning that holds you up. It doesn’t allow you to sink. It’s creates the unique feeling that you’re floating…very comfortable. What’s more, that comfort is extremely long lasting.

 

You’ll be happy with the PlushBeds Luxury Bliss Mattress.

The Latex is Pure, Organic and Hypoallergenic…along with the individually pocketed coils you need to support your back.

 

Click on this link to view that mattress. You can place your order from there.

This mattress comes with a 100 Night Trial Period.

 

Hybrid Latex Mattress - The Luxury Bliss plushbeds.com

Heads up: this post includes affiliate links. If you click and purchase, I may receive a small commission at no extra cost to you. I only recommend products I have personally vetted.

 

Thanks, Pete - TME

 

Delivery is Always Free 

Online Ordering is Easy & Secure.

Visa, M/C, Discover, Amex

Or Choose 4 Interest Free Bi-Monthly Payments with afterpay

 

Always:

Use a waterproof mattress protector. 

Your new mattress will last longer if kept it clean and dry.

https://www.themattressexpert.com/sleep_and_beyond_protectors_and_encasements.html#/

 

Follow us on Facebook 

 

 

Website: https://themattressexpert.com/

Email: [email protected]

Voicemail: 856-874-6894

Simmons Beautyrest Hotel Mattress.

Lauren writes:

 

Hello Pete,

I am desperately in need of a new queen size mattress. 

I currently have a sleep number bed that really doesn’t work well. 

When I traveled extensively and I fell in love with the Marriott Hotel Dream Bed.

They told me at the hotel it was a Simmons Beautyrest World Class Bouvet Island Plush.

I have held onto this information for years, because I have literally dreamed of finding a comfortable bed.  

I am a 5’7” 53 year old woman, who is fit and weighs 145 lbs.  

I have a shoulder issue that causes it to be very hard to get a good night’s rest I am hoping with surgical correction in Dec that will resolve itself.

 

That being said I need to find a new mattress.

I saw that you had responded to another inquiry from someone who loved a hotel mattress as well.

Can you provide me with the following?

 

(1)    A mattress recommendation

(2)    Do you have a store I can visit to try out the recommended mattress (I live in NJ)

(3)    If not do you have another store you can recommend who carries this mattress you are recommending?

(4)    Please supply me with the price and delivery and set up details – I would need my old mattress taken away.  

(5)    Do you offer financing or monthly payment terms?

 

Thanks a million, looking forward to hearing what you have to say!

Lauren

 

Good Morning Lauren,

You do have some old information. The mattress you slept on was an older model.

Simmons no longer makes the World Class Series of mattresses.

Since being sold to an investment group, they no longer make a mattress without memory foam upholstery.

 

My recommendation for you, based on your size and what you like, is a mattress that is very similarly made to the Simmons Beautyrest mattress you mentioned....very similar to most basic hotel mattresses.

It is the Wolf Tulah Luxury Plush Eurotop Mattress.

 

UPDATE!…This Wolf Mattress Has Been Discontinued.

 

We are pleased to offer you a higher quality mattress from Eco-Terra. 

This mattress provides the same support with an upgrade in upholstery.

The higher quality upholstery provides greater comfort and longevity.

Click on this link:

Hybrid Latex Mattress | Eco Terra Mattress ecoterrabeds.com

 

 

We are an online retailer with no physical stores for you to visit.

 

Delivery is Always Free
Online ordering is Easy & Secure
Visa, M/C, Discover, Amex
Or choose 4 Interest Free Bi-Monthly Payments with afterpay

 

Thanks, Pete - TME

 

VERY IMPORTANT:

Keeping your mattress clean and dry will increase its longevity.

We recommend our Organic Cotton Waterproof Mattress Protector. 

https://www.themattressexpert.com/store/p169/Organic_Cotton_Waterproof_Mattress_Protector.html#/

 

Website: http://themattressexpert.com/

Email: [email protected]

Phone: 1-856-874-6894 

All Items Made Factory Fresh to Fill Your Order

Follow us on Facebook & Instagram

Bought a Select Comfort Adjustable Air Mattress.

Alan writes:

 

Hi Pete,

My wife and I bought a Select Comfort adjustable air mattress.  

We expected that the foam layers would allow a good balance between support and cushioning.  

At one point we added a Select Comfort 3" memory foam topper, but we found it to be uncomfortable and sensed the feeling of being trapped. We removed and stored it.

 

I am 61, 5'8", and weigh about 240 lbs.  My wife is 57, 5'5", and is average weight.  

I use a setting of 45-50, and my wife uses 30-35.  

Over time, we each have noticed that we are waking up having more pain in our backs and hips.

My wife also often awakens with neck soreness.  

 

We believe we need to make some kind of a change but don't know exactly what to change. 

Is our mattress system flawed, or do we need to add more padding of a different type?

Thanks, Alan

 

Hi Alan,

I hardly know where to begin.

You bought one of the worst quality mattresses on the market.

A bag of air is what you’re relying on for the support you’re not getting.

That worthless component is upholstered with another worthless product…memory foam. 

Memory foam is the absolute worst upholstery material ever invented.

Memory foam is specifically designed to cause a mattress to need frequent replacing.

And, it off gasses the toxic chemicals from which it’s made.

Then, you added more memory foam, making your mattress more worthless than it was to begin with.

I hope I haven’t been ambiguous about all this in any way.

 

A mattress with individually pocketed coils provides contouring support that pushes back up against your spine…maintaining your spine’s natural alignment.

And, that mattress needs to be upholstered with most anything except memory foam.

Here is a link to the Natura of Canada Greenspring line of mattresses.

https://www.themattressexpert.com/natura_mattresses.html#/

 

 

Click on each model to view specifications and prices:

 

Due to the high quality of each of the components, high coil count and strength of the double tempered steel, all 4 models are firmer than their firmness designation make them sound.

The Ultra Plush model is the most comfortable and the one my wife and I sleep on at home….still in like new condition after more than 9 years under two people weighing more than 200 lbs. each.

 

These mattresses come with white glove delivery.

Delivery includes setup in your bedroom and removal of all packaging materials.

 

Delivery is Always Free
Online ordering is Easy & Secure
Visa, M/C, Discover, Amex
Or choose 4 Interest Free Bi-Monthly Payments with afterpay

 

Thanks, Pete - TME

 

VERY IMPORTANT:

Keeping your mattress clean and dry will increase its longevity.

We recommend our Organic Cotton Waterproof Mattress Protector. 

https://www.themattressexpert.com/store/p169/Organic_Cotton_Waterproof_Mattress_Protector.html#/

 

Website: http://themattressexpert.com/

Email: [email protected]

Voicemail: 1-856-874-6894 

 

All Items Made Factory Fresh to Fill Your Order

Follow us on Facebook & Instagram

 

A Talalay Latex Topper for a too firm Sleep Number Bed.

Diane writes:

Hi Pete,

I recently purchased a new Twin XL Sleep Number Mattress (very small bedroom).  

The surface is too hard due to the sewn on padding.  

If I want to exchange it for one of their beds with softer padding, I must order a larger bed that won’t fit in my bedroom.  

I’m thinking about ordering a Latex mattress topper.  Possibly a 3 inch Talalay Latex. I weigh 175.  

I sleep on my back and both sides, and am still having pain on both sides from the Sleep Number Bed.

But my back is supported due to the Sleep number settings.  

Do you think the Suite Sleep Talalay Latex would be a good choice?  

I cannot remove the sewn in padding on the Sleep Number bed, so the Latex mattress pad would need to lay on top of it.

Thanks for any advice you can give!

Diane

 

Good Morning Diane,

My wife and I use a Suite Sleep 3" Soft Talalay Latex Mattress Topper on our mattress?

The surface comfort it provides is superbly comfy.

 

The Suite Sleep Soft Talalay Latex Mattress Toppers are made of the highest quality latex available.

 

https://www.themattressexpert.com/latex_toppers.html#/

 

FedEx Delivery is Fast & FREE

4 Interest Free Bi-Monthly Payments with AfterPay

 

Thanks, Pete 

 

A waterproof mattress protector will extend the life of any mattress, keeping it clean and dry.

https://www.themattressexpert.com/store/p169/Organic_Cotton_Waterproof_Mattress_Protector.html#/

 

Website: https://themattressexpert.com/

Email: pete.themattressexpert@gmail.com

Voicemail: 856-874-6894

 

Follow us on Facebook 

Sleep Comfort Mattress has become extremely uncomfortable.

Will writes:

 

Hi Pete,

We have a split king Sleep Comfort Mattress that's only a few years old.

It has become extremely uncomfortable.

Upon further inspection, after reading your blog posts about this, the memory foam pad under the cover has deteriorated, just as you have noted. They are 3" thick. What would you recommend to replace them?

Thanks, Will

 

Hi Will,

Your problem has an easy fix.

Order 2 - Twin-XL 3" Suite Sleep Soft Vita Talalay or Organic Latex Toppers

When they arrive, replace the memory foam pads with them.

It'll be like a brand new bed that will remain like new a whole lot longer than was provided by the memory foam pads.

Click on this link to view and place your order.

 

https://www.themattressexpert.com/latex_toppers.html#/

 

FedEx Shipping is Fast and FREE

4 Interest Free Bi-Monthly Payments with AfterPay

 

Thanks, Pete 

 

A waterproof mattress protector will extend the life of any mattress, keeping it clean and dry.

https://www.themattressexpert.com/store/p169/Organic_Cotton_Waterproof_Mattress_Protector.html#/

 

Website: https://themattressexpert.com/

Email: pete.themattressexpert@gmail.com

Voicemail: 856-874-6894

 

Follow us on Facebook 

Sleep Number Mattress causing back pain.

Hi Pete,

We have a Sleep Number Mattress with their standard foundation and metal frame. 

My husband has a lot of back pain. He had surgery in 2016 at L4/5.

He thinks the bed is causing his pain and I don’t doubt it.  

I have some hip and shoulder pain, and periodic arm numbness but I generally can sleep on anything.

I am 5’2” and weigh 160 and he is 6’ tall and weighs about 250. 

 

We really don’t know where to start with getting an expensive mattress that we won’t be replacing in 2-3 years, but I’ve read your website and I’m convinced that we need something innerspring with a latex topper if that would seem to fit our profile.  It would be nice if it was able to be flipped, and it would also be nice if we could just keep the base system and frame that we have for our sleep number bed.  

Thanks for your advice! 

Kathy & Dan

Hi Kathy and Dan,

The foundation and frame that you have, has no give.

So, it shouldn’t need to be replaced. 

Just check it to make sure that it’s still nice and solid.

 

Our two sided mattresses will work for Kathy, but not recommended for someone Dan’s size.

Let me recommend to you the mattress that my wife and I have.

We are, each, over 200 lbs., and our mattress is now 9 years old and still in excellent condition. I have had a very bad back for 20 years. 

Yet, I sleep and wake without back pain, since having this mattress.

Here is a link to the Natura of Canada Greenspring Ultra Plush Mattress.

 

https://www.themattressexpert.com/natura_mattresses.html#/

 

It has pocketed coil support and 3” of Talalay Latex upholstery.

Due to the high quality and resiliency of the components, it’s not as soft as it sounds.

In fact, about 10% of the people who have purchased this mattress have gone on to add a soft mattress topper. It is not too soft, by anyone’s standards.

We added a soft topper to ours to further cushion my wife’s sensitive hip.

 

I don’t recommend getting a topper right away.

I suggest waiting until you’ve had this mattress for a week before deciding if further softening of the sleep surface is even necessary.

It takes about a week for two things to happen…for a new mattress to loosen up, as a new mattress is a little stiff in the beginning…and for your bodies to get used to their new home. The second part of that can even be a little painful for the first couple of nights…as your bodies are forced back into their proper alignment.

 

White Glove delivery is free.

Delivery includes setup in your bedroom and removal of all packaging materials.

Your mattress will be freshly made to fill your order and can take a few weeks, or so, to arrive.

4 Interest Free Bi-Monthly Payments with AfterPay

Thanks, Pete 

 

A waterproof mattress protector will extend the life of any mattress, keeping it clean and dry.

https://www.themattressexpert.com/store/p169/Organic_Cotton_Waterproof_Mattress_Protector.html#/

 

Website: https://themattressexpert.com/

Email: pete.themattressexpert@gmail.com

Voicemail: 856-874-6894

 

Follow us on Facebook 

We LOVED our 25 year old Stearns and Foster Mattress

Valerie writes:

 

Hi Pete,

After spending thousands of dollars on mattresses, Sleep Number and Tempurpedic, all end up with an indentation where we sleep, and we're not big people.

We LOVED our 25 year old Stearns and Foster Mattress.

I've read your advice. Nothing is the same these days.

It looks like your Natura Greenspring Mattress is what we want. 

Is that your recommendation? Firm, Luxury Firm, Plush or Ultra Plush?

Thanks so much!

Valerie

 

Hi Valerie,

Most of today's mattresses are upholstered with memory foam.

S&F is now owned by Tempurpedic. 

What had been "The Cadillac of the Industry" is now nothing more than expensive junk.

Memory foam is highly deceptive by its nature.

That is to say, how a memory foam upholstered mattress feels when new, is quite different from how it will feel only a few months later.

 

One of The Natura of Canada Greenspring Mattresses, is my recommendation.

My wife and I have been sleeping on the Ultra Plush model for the last 9 years.

Despite each of us weighing more than 200 lbs., our mattress is still in like new condition.

What's more, I sleep and wake without back pain, despite having a very bad back.

 

Here is a link to that line of mattresses:

 

https://www.themattressexpert.com/natura_mattresses.html#/

 

White Glove Delivery is Free.

4 Interest Free Bi-Monthly Payments with After Pay

 

 

Thanks, Pete 

 

You Should Know 

 

Using an old box spring to support any new mattress will cause premature wear and void the manufacturer’s warranty.

https://www.themattressexpert.com/foundations_and_bases.html#/

 

A waterproof mattress protector will extend the life of a mattress by keeping the upholstery materials clean and dry.

https://www.themattressexpert.com/sleep_and_beyond_protectors_and_encasements.html#/

 

Website: https://themattressexpert.com/

Email: pete.themattressexpert@gmail.com

Voicemail: 856-874-6894

 

Follow us on Facebook

Sleep Number Mattress not working for a 450 pound woman.

Ginger writes:

 

Hi Pete,

I am currently sleeping on a Sleep Number Mattress.  

To me, it feels like I am just dealing with it, like when I go camping.

It is NOT comfortable, as the salesman promised it would be.  

I'm a very large woman, weighing close to 450 pounds.

I have a frozen shoulder, fibromyalgia, degenerative disc disease, spinal stenosis and severe osteoarthritis. 

I sleep alone but I also have positional vertigo, so I sleep catty-corner so I never feel like I am falling.

This sleep number bed is certainly not working!  

I would love to hear from you.

Thanks, Ginger

 

Hi Ginger,

Not only is a Sleep Number the wrong mattress for someone your size, it’s the wrong mattress for most people. 

An air mattress is like a waterbed, relying on displacement rather than providing real support.

 

You're going to need a mattress strong enough to support your weight and provide proper spinal support, which you're not getting with an air bag. And you'll also need surface comfort for your other issues that the memory foam that's on top of that air bag is also not providing.

It's a tall order and not something you'll get with any mattress alone.

This will require a combination of products.

 

First, a mattress firm enough and strong enough to hold you and provide the support your spine requires.

That mattress is the Natura of Canada Greenspring in Firm...a very firm mattress with heavy gauge coils.

Click on this link.

https://www.themattressexpert.com/natura_mattresses.html#/

 

Add to that, a Suite Sleep 3" Soft Organic Latex Mattress Topper.

Pure Latex is and has been the most durable, most resilient upholstery material for the past 100 years.

Latex Foam is hypoallergenic.

Shown here:

https://www.themattressexpert.com/latex_toppers.html#/

The Mattress comes with White Glove Delivery

The Topper ships via FedEx. 

 

Delivery is Always Free
Online ordering is Easy & Secure
Visa, M/C, Discover, Amex
Or choose 4 Interest Free Bi-Monthly Payments with "afterpay".

 

Thanks, Pete 

 

You Should Know 

 

Using an old box spring to support any new mattress will cause premature wear and void the manufacturer’s warranty.

https://www.themattressexpert.com/foundations_and_bases.html#/

 

A waterproof mattress protector will extend the life of a mattress by keeping the upholstery materials clean and dry.

https://www.themattressexpert.com/sleep_and_beyond_protectors_and_encasements.html#/

 

Website: https://themattressexpert.com/

Email: pete.themattressexpert@gmail.com

Voicemail: 856-874-6894

 

Follow us on Facebook