Sean writes:
Hi Pete,
We are on our second king size pillowtop since Nov 2015....both, developed severe body impressions.
The first Sealy Posturepedic began to sink quickly. After many issues with the retailer, they replaced it for $250 with another Sealy pillowtop.
After 3 months, we are sleeping on the couch again. These mattresses sink around your body, you feel like you're sleeping in a hole.
We are having the inspection company come out again to see if it has decreased by an inch and a half. I would never buy a Sealy Pillowtop again.
I just found your blog and website tonight. I had no idea that pillowtops were such a problem
Thanks! Your blog is so helpful, and we feel so helpless with our retailer.
Sean
Hi Sean,
The first thing you need to do is get through the inspection of your mattress successfully.
Make sure your mattress is free of stains and that your frame, that supports the boxspring, has a center support.
You can buy a center support separately and add it if it doesn't now have one.
Both of these things will void your warranty and they are not something you want an inspector to see.
Second, an equally important, is the 1.5" sustained depth of the impression. Take a preliminary measurement of the depth as it is.
Lay a straight edge across the high points of the mattress and measure down to the deepest point,
(but not into the stitching...to the top of the quilt at the lowest point). If you are exceeding that 1.5" depth, you'll be fine.
If not, or you find it to be marginal, you will have to insure the results.
Schedule the inspection for the afternoon. In the morning, upon rising, place a heavy curved object on the bed in at the lowest point of your impression.
A bowling ball is ideal. When the inspector knocks on your door, remove the object and stash it out of sight...AGAIN, Before you answer the door.
This should insure the results you need to prevail in a warranty claim.
While this may appear like cheating, the manufacturer's will take every excuse to deny your claim...and they have an unfair advantage.
This will level the playing field for you.
To insure that you don't have to go through all of this again, exchange your mattress for a firm model....then add to it 2" of soft Talalay Latex.
The latex mattress topper will replace the pillowtop. But unlike the pillowtop, it will keep it's shape...not create an impression...and sleep cool.
We use the same topper at home on our mattress. It is now several years old and still like new.
Good luck with all of that.
Here is a link to the latex toppers.
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themattressexpert.com
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Thanks, Pete
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Email: themattressexpert@live.com
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