Yvette of Phoenix, writes:
Hi Peter:I came across your website after having a horrible night's rest again with the Tempupedic mattress we got. It isn't the entire mattress, it is only one side of the mattress, specifically the left side.My sister bought it for my parents three years ago.I am not sure where she ordered it from. My mom hated it so she asked us for our bed. We exchanged beds, which is NOT a Tempupedic and now both my husband and I are having the same problem she had after the first month of sleeping on it. Her right shoulder was in severe pain. That is what is happening with us.Do you know what could be the problem? We really sleep well of the right side of the bed. My husband weighs about 180 and he is 6 feet tall. I am 5' 4", 123 and we are both side sleepers.My mom slept on her side and she weighs about 130 and is 5' 2".Again, we have had NO problems on the right side of the bed. Could it be the foam or the boxspring.Please help or give us some ideas in how to deal with the company.Thanks so much.Yvette
Hi Yvette. I doubt if you have any recourse with the store or the factory. The warranty goes to the original purchaser. It isn't transferable.
The foam that causes so many problems is memory foam, which is what's in that bed. Once it gets some use, the foam compresses quite easily....to the point where you're hitting the harder poly foam under it.
C&C Mattress, Inc. delivers everywhere within the continental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923
Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"
100% Natural Latex Toppers.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads
Family Owned and Operated
QUALITY - SELECTION - SERVICE - VALUE