I live in the Philadelphia area and we have a store called 'The Dump', I was wondering if you know anything about the mattresses they sell there. For example, are they used and would you recommend buying a mattress from a place like that?
I used to live in the Philly area and remember their commercials on TV. Frankly, I was never impressed with what I heard and saw.
Unlike 10 or so years ago when most mattresses were well made, today's mattresses are not...designed to be replaced frequently.
Today's mattresses has lots of memory foam, which is the wort upholstery material on the planet.
I'd venture to say that most of the mattresses at The Dump, will be like this.
The white label at the head of the mattress will show, by percentage, the upholstery materials used inside. Memory foam is aka Visco foam.
This is what you'll want to avoid if you hold out any hope for long term quality.
Memory foam is made to sell, but won't last long at all. To add injury to insult, memory foam is comprised of many chemicals...some of which are toxic.
Today, it's important to know what's inside before you buy.
Bought a Pegasus CA King mattress from Mor furniture. Tried several and settled on a firm with a pillow top. It was delivered without any mattress tags except from the furniture store, no product information or warranty…nothing came with this mattress. It was delivered in the dark and we simple put sheets on it and thought we were all set. Day one it was very soft and sagged on both sleeping sides but the middle is firm. This is a visible and obvious sagging even when the bed is made! Called Mor and they sent an independent "mattress evaluator" to assess the situation. It was determined by measurements and pictures that this mattress is showing a 1" sag only on the sides and the middle seemed within their limits. The mattress is now one month old and we have not had a good nights sleep on it. I am 125lbs and my husband is 195lbs. This mattress is now one month and Mor says that this data is well within the manufacturers specs so they are not going to replace it. I am desperate, sleep deprived and getting angry at this total lack of customer satisfaction from Mor and Pegasus. PLEASE ADVISE. Thank you in advance for any help you may be able to give us. Judy
From everything you had to say, you've been had. They pulled a fast one on you.
New mattresses are not delivered with the middle being firmer and each side sagging.
New mattresses come with all the tags in place.
What you got, is a used mattress....one that has been in someone's home and returned.
This is often the case with stores that offer comfort exchanges.
There are also stores that buy trailer loads of factory returns and try to pass them off as new.
You will need help getting a refund for what you have. Stores that stoop to this level aren't very good about that.
I suggest calling one of your local TV stations...the one with the consumer watchdog segment and telling them your story.
It's amazing, the results they get.
This would be in lieu of getting a lawyer...something you may have to resort to, if all else fails.
I think it's fair to say that appealing to that store's sense of decency, since they don't appear to have one, will be a waste of time and effort.
Phone: 1-856-874-6894 (PST Hours 9am to 5pm, Daily) Email: firstname.lastname@example.org
Hello. My husband and I purchased a kingsdown last year. We had one from years ago a number 2 that we loved. Of course it was 3000 and lasted about 5 years. When we went to find another one. Of course everything had changed. So the salesperson showed us a lower end innerspring that we loved when we laid on it. So we ordered it. We get it and the WORST sleep ever. No cushion etc. So I take off sweaty waterproof mattress pad and sheets and it's like they forgot to put all the cushion in. I could grab the top and pull it up like 5 inches. So we head back to retailer. They said they could send out another obviously it was defective. ( should have went with that) but we choose to "upgrade " to kingsdown memory foam glacier. Felt great at the store. So it's delivered ( also we paid a lot more for it). HORRIBLE!!!! It took a year for it to somewhat break in. That lasted about two weeks. Hate the sinking feeling and it had absolutely NO support. Well during that year we removed the waterproof cover they sold us. Due to the fact we had pools of sweat during the night. Well I got a mascara stain on the mattress. So our warranty is void. But we didn't know that until they sent out the 3 rd party warranty people. The mattress that should slowly return its shape had over 1.5" sags with a hard bump in between. Also one edge was bowing in while he other was bowing out. So they turn in the paper and say it will take 5 to 10 days to hear back from Seldens. So day 10 with 5 minutes left of work hours I call and the lady is like " yeah I saw your paper and due to stain kingsdown will not warranty it so now it's up to the manager who is on vacation until the next week. He will have to look to over." So I told her her whole scenario. She said that we will have to wait for the manager. So now they might give us a credit. When we went down to make claim the "new" salesperson. ( the other one is no longer there). She said it sounds like we would want a latex mattress. We laid on the s&f latex English manor house and loved how it felt ( we no longer however trust our judgement ). And they showed us another kingsdown the 12 gl which is like another $1500 but there is NO way! We would go there. We need help!!!! They carry the big S brands ( I have done so much research and am more confused then ever). Do you have a recommendation? I Hinkelman it was the plush or luxury firm. It was in the middle. Loved the " springy" feel. Hate he sinking feel. I am a side sleeper 5'4" 170. Husband is back sleeper and 5'10" 190. Since we loved the kingsdown #2 from the night it was delivered we know that there are great beds this was ten years ago though. Thank you Alethea
Kingdown has a terrible reputation. It is a limited distribution type company...allowing their retailers to charge high prices...2 to 3 times what they are worth.
I'm having a difficult time understanding how you can spend $3000 for a mattress that lasted you only 5 years...with you thinking that was such a good value, as to go out to buy another just like it. There is no shortage of stores selling junk mattresses and no shortage of consumers willing to believe every lie they're told. It's after you've been burned that I have such a difficult time understanding why you would, so easily, repeat that mistake.
If you have $3000 to spend on a mattress, there's no reason why you shouldn't buy the best...instead of one of the worst.
Since your on step ahead of yourself here, awaiting the dictates of the store manager...take some time to peruse "The Best".
Hello, We need some help! My husband and I bought an Original Mattress Factory orthopedic pillow top mattress 4 months ago and are having a terrible time sleeping. He has a severely arthritic hip and wakes every hour with pain. I also find myself awakening with hip/back pain. This new mattress seems to be elevated in the middle all the way across..if you lay on it without a pillow, your head drops down and it's as if your body is arched? It is very strange, feels as if someone is pushing their fist up into your back. Can you advise what type of mattress and topper? His hip is extremely painful 24 hours a day since the purchase of the new mattress.
Relieving the pain in his hip should be as easy as adding a soft latex topper. You may not need to get a new mattress.
I would suggest that you buy the topper first. If that's all you need, you've saved the cost of a new mattress. With your mattress being only 4 months old, you have a good chance of getting away with the topper only.
Here's the link. Order a 2" Soft Talalay Latex Topper.
I am very interested in what is developing about the most & best
mattress in the world. Particularly this new one called, "OCTASPRING" I AM IN THE
SPACE TO BUY A NEW MATTRESS. However, at the various retail stores I have visited,
every selection in there is, "the best". That can not be true. And laying on one for three
minutes doesn't tell you much. They almost all feel good for such a short time. The two
I have focused on are: Temperpedic & Select Comfort.
What can you tell me about this new one? Is it truly the "state of the art" in construction?
Has it been out long enough to tell about its comfort? Who sells them in the USA? Like who is a distributor so I can see it?
As with many, you've gotten yourself caught up in the hype. After all your shopping, the two you're focused on are the worst choices you can make. You got there from all the BS you've been fed. These beds are the high profit lines. Everyone makes out, except the person buying. The Octaspring is memory foam.
Memory foam consists of 61 chemicals and some of them are toxic.
What we promote is the real thing...the absolute best since the
1920s...no hype, just truly high quality. Latex mattresses have
long proven themselves as the best in terms of support, comfort
and longevity. They are expensive, but because they are
expensively made...and not to cover the extreme advertising costs.
Latex International of Connecticut is the premier manufacturer of latex and here is a link to their
back pain, evereden latex pillows, herniated discs, naturally bobs cotton plush king, new box springs, Simmons Beautyrest Black Bray Extra Extra Firm, Simmons Beautyrest Black Series, talalay latex topper
In doing mattress research, I came across your blog. Maybe you can help me. I'm
5'9'', very lean, about 127 pounds, and looking for a new mattress. I like the feel of
both Simmons Recharge longwood Firm, and Recharge Mission Beach Firm. I also like
the Laura Ashley mattresses, namely the Aleutia Plush and the Lancaster Plush. I guess
these are made by King Koil. I cant find anywhere though, what gauge of wire is in the
Laura Ashley mattresses as a rule, and how they are assembled, so its very hard to
compare. Do you know this line of mattresses? Also do you know more about the two
Simmons I mentioned?
Thanks for any help you can offer.
The benefit of being your size, with regard to mattresses, is that it's hard to go wrong. Mattresses are pressure sensitive in terms of wear. And your body doesn't apply enough pressure for this all to matter more than which you perceive to be the most comfortable. Average weight and heavier people have to think long and hard about which mattress to buy. The specs become key knowledge in making a choice. Fortunately for you, you don't need to torture yourself over it.
That being said...
As a consumer, I find it unsettling to buy a product, about which, I can't get information. When I do, I'm almost always sorry later.
King Koil is a very old company. I carried them many years ago. At that time, they made a great product. But, then again, so did everyone else. The quality of mattresses has dropped over the last 20 years, but most dramatically over the last 10 years. I don't know what the specs are on those Laura Ashley models you saw. I do know that you will pay more for them than they are worth because Laura Ashley has her fingers in the pie. This would be true of any celebrity endorsed product.
The model names for the same mattresses are different at every store...making it impossible to shop by model name.
If you send me the specs to those Beautyrest mattresses, I'll be able to match them to what we carry.
In short, you can't go wrong with a firm Beautyrest. It uses a nice, heavy gauge wire coil and keeps it shape well. The problems is with their plush models, where the gauge of wire is so much thinner.
The term "Recharge" is their latest buzz word and applies to their Classic and World Class Models. If you are considering a World Class model, it would behoove you to wait a couple of weeks.'
Starting the 28th of August and thru the Labor Day Holiday, Simmons will again be offering their "Free Boxspring Sale". You'll pay the mattress only price and get the Boxspring at no charge.
For your perusal, here are the models in both series. The prices and specifications are included with each mattress.
Cindy writes: Hi Pete, I have fibromyalgia and cervical spinal disc disease. My husband and I need a new mattress that will be comfortable for us both. We're heavy people, both weighing over 250 lbs. I am allergic to latex...
Sheila writes: Dear Mattress Expert, My husband and I have a Simmons Beautyrest World Class Mattress of about 7 years old. I sleep comfortably on it, but my husband has a rotator cuff injury, which makes his shoulder painful in...
Maureen writes: Dear Pete, I am very light, and a restless sleeper with partial insomniac. I would like to get a Simmons Beauty Rest Black mattress as I think my much heavier husband would be less bothersome with his tossing...