The Mattress Expert

Joni - Mattress warranties and inspections

Joni writes:
 
Mr. Cancelli, 
I am a mattress inspector for a medium sized inspection
firm in the US. I received very little training when I acquired my
position due to a relocation of my husband's (former) employer. I enjoy
your site immensely. I find your site to be very informative and
provides me with much needed information to assist each of my customers
to the best of my ability. Therefore I say thank you. The reason for my
contact is not only to thank you but to also solicit any additional
information you might provide me. I love my job and my husband has now
"joined forces" with me and we are now aspiring to create a family
business that we enjoy. I am currently doing my research to find my way
at establishing my own mattress inspection firm. If you could provide me
with any opinions, advise or further direction for information I would
greatly appreciate it. I value your opinion and direct customers to your
site for further research of their bedding selection. Thank you for your
time and attention to my inquiry. Joni 
 
Hi Joni,
I'm happy to hear that there is a mattress inspector who is interested in perfecting her craft and caring for the people she serves. Inspectors around here don't do a very thorough job of it and no one seems to care. 
A proper inspection includes all members of the sleep system...mattress, boxspring and frame.
A customer often perceives their problem as being the fault of the mattress. Sometimes the problem is the boxspring or inadequate support from the frame.
When you don't inspect all of it, you can go through the trouble and expense of exchanging a mattress unnecessarily...only to have the problem reoccur.
When this happens, your expense was for nothing and your customer loses trust that you know what you're doing.
A thorough inspection takes only a few minutes longer to perform...and is well worth the time and effort.

Thanks, Pete
 
Always New...Made Factory Fresh to Fill Your Order

 
Order on Line Today...It's Fast, It's Easy, and It’s Safe 
Visit our website @ www.themattressexpert.com

Free Delivery Nationwide...and, with NO SALES TAX. 
Pure Bliss (All Natural Latex Mattresses), Sealy, Simmons and Stearns & Foster...the most trusted names in the industry.

TWO SIDED, FLIPABLE MATTRESSES ARE BACK.
http://www.themattressexpert.com/Two-Sided-Mattresses/ 

Also Available: Fashion Beds...a nice selection of Platform Beds and Decorative Headboard/Footboards
http://www.themattressexpert.com/Fashion-Beds/
 
Also: A Full Line Of Adjustable Bed Bases...
...Luxurious and Theraputic
http://www.themattressexpert.com/Adjustable-Beds/
 
Are you a Fan? "Like" us on Facebook
http://www.facebook.com/notes/the-mattress-expert/recent-advice/192852374116427 

Debbie - Stearns & Foster Blisswood Mattress

Pete,

  I got my mattress yesterday.  I woke up this morning without any back pain!  Thank you so very much

 Debbie 

Hi Debbie,
I'm very pleased to hear that and I'm happy for you.
Thanks for taking the time to write to let me know.

Thanks, Pete

Order on Line or Call

 

www.themattressexpert.com

1-888-732-5923

 

Always...NEW...Factory Fresh to You

Free Delivery Nationwide...and, with NO SALES TAX.

 

Simmons http://www.themattressexpert.com/Simmons/

Sealy http://www.themattressexpert.com/Sealy-Posturepedic/

Stearns & Foster http://www.themattressexpert.com/Stearns-and-Foster-3749/

 

TWO SIDED, FLIPPABLE MATTRESSES ARE BACK.

http://www.themattressexpert.com/Two-Sided-Mattresses/

0% interest is available to qualified buyers. 

 

 

Mary - Pleased with Simmons Beautyrest Black Desiree Mattress

Dear Pete,
 I just wanted to write and let you know that we received our Desiree
 mattress on Saturday and we're so pleased with it. We've had two very
 good nights of sleep since it arrived. Many thanks for your
 attentiveness to our order and for your advice along the way.
 
 Best regards,
 Mary

 

Thank you, Mary. I appreciate you taking the time to write to let me know. And, I'm especially pleased to know you're sleeping well.
Thanks again, Pete

Order on Line or Call

 

www.themattressexpert.com

1-888-732-5923

 

Always...NEW...Factory Fresh to You

Free Delivery Nationwide...and, with NO SALES TAX.

 

Simmons http://www.themattressexpert.com/Simmons/

Sealy http://www.themattressexpert.com/Sealy-Posturepedic/

Stearns & Foster http://www.themattressexpert.com/Stearns-and-Foster-3749/

 

TWO SIDED, FLIPPABLE MATTRESSES ARE BACK.

http://www.themattressexpert.com/Two-Sided-Mattresses/

0% interest is available to qualified buyers. 

 

Meaning of Mattress levels

what does level n, level p etc. mean with stearns and foster?

Those are how those levels are identified by the manufacturers. Knowing the levels are a means to compare apples to apples in an industry where the model names are different at almost every store.
Each letter grade represents a different level of expense. In and of themselves, they have no meaning.

 

Thanks, Pete

Order on Line or Call

 

www.themattressexpert.com

1-888-732-5923

 

Always...NEW...Factory Fresh to You

Free Delivery Nationwide...and, with NO SALES TAX.

 

Simmons http://www.themattressexpert.com/Simmons/

Sealy http://www.themattressexpert.com/Sealy-Posturepedic/

Stearns & Foster http://www.themattressexpert.com/Stearns-and-Foster-3749/

 

TWO SIDED, FLIPPABLE MATTRESSES ARE BACK.

http://www.themattressexpert.com/Two-Sided-Mattresses/

0% interest is available to qualified buyers. 

 

Eric & Emily - Shopping for a Sealy Mattress by Level Number and Series Name

Hi Pete,

Thanks for the quick response.  Norman is his first name, and no, no relation that we know of.  Spelled the same though.  So we are probably best suited to look in the Reserve series.  The one we slept on was at a resort in Aruba and according to the tag it had a mfg date of 2008 so it had some use on it already but it did have about a 2” pillowtop on it.  But you recommend a plush tight top??  The levels (9 and 7) that you are referring to; are those used in all stores?  Is a salesperson going to know what I am talking about if I mention this?  Also, even though each store has their own names, wouldn’t there be some kind of consistent ID on the mattress.  Does sealy manufacturing really customize a tag for each dealer or is there some kind of identifier on the tag that could be compared from store to store?  i.e. model 12345 is known as X at 1 dealer and Y at another dealer, but if you know what you are looking for you could just look for 12345?? 

Also, if we were to buy from you guys, what kind of return / exchange policy is there.  We NEED to get the right bed and we are getting discouraged at this whole process.  We did actually contact the local sealy hospitality rep and gave them the same info and found that the dynasty model has been discontinued and replaced with the monogram.  So based on their advice we purchased a monogram 600 plush from them and that did not work.  The good new is that our son just moved from a toddler bed to a full we are able to use the mattress that we bought but now we don’t know what to do.  We think we may end up testing a couple, but many of the stores only let you exchange once if at all and we really want a Cal King (I am 6’4”) and they typically don’t exchange those at all since they are a “special order”.   Looking for any advice/help/encouragement.  Thanks for the help.

 

Eric & Emily 

 

Hi Eric and Emily,
In what way did the Monogram plush not work for you?
When you buy from a store that offers a comfort exchange, you stand a pretty good chance of having a returned mattress delivered to you. The factories do not take those back.
The industry goes to a great deal of trouble to make shopping as difficult as possible. Knowing the series name and the level number is knowing precisely how that bed is identified by Sealy. Cooperative sales people...those willing to pull back the curtain of mystery that they work so hard to protect, are hard to find. 

 

Thanks, Pete

Order on Line or Call

 

www.themattressexpert.com

1-888-732-5923

 

Always...NEW...Factory Fresh to You

Free Delivery Nationwide...and, with NO SALES TAX.

 

Simmons http://www.themattressexpert.com/Simmons/

Sealy http://www.themattressexpert.com/Sealy-Posturepedic/

Stearns & Foster http://www.themattressexpert.com/Stearns-and-Foster-3749/

 

TWO SIDED, FLIPPABLE MATTRESSES ARE BACK.

http://www.themattressexpert.com/Two-Sided-Mattresses/

0% interest is available to qualified buyers. 

 

Gina - Mattress level explanation

Gina-

Can you explain the level classification please?

 

Hi Gina,
The levels shown on our website are levels of expense and identifcation from the manufacturer. They are included on our website in an effort to make it easier for you to shop apples to apples.
The paperwork that comes from the factory identifies these beds in this way...to all their retails. Retailers unwilling to share this info with you...or those who claim to not know what you're talking about, are more likely to have higher prices...or just uninformed sales help.

 

Thanks, Pete

Order on Line or Call

 

www.themattressexpert.com

1-888-732-5923

 

Always...NEW...Factory Fresh to You

Free Delivery Nationwide...and, with NO SALES TAX.

 

Simmons http://www.themattressexpert.com/Simmons/

Sealy http://www.themattressexpert.com/Sealy-Posturepedic/

Stearns & Foster http://www.themattressexpert.com/Stearns-and-Foster-3749/

 

TWO SIDED, FLIPPABLE MATTRESSES ARE BACK.

http://www.themattressexpert.com/Two-Sided-Mattresses/

0% interest is available to qualified buyers. 

 

Anita - Hearst mattress

Can you tell me anything about the Hearst model of your mattresses, which I got 4 yrs ago at Jordan's Furniture in Massachusetts? I'd like to know how it compares to others in quality and comfort. After only 1 year of single (thin) person use, it became lumpy and depressed in the middle. I can hardly sleep. I deserve better for $1800!!

Hi Anita,
Jordan's sold junky off brands that only looked good...at exorbident prices. Which, I suppose, is why they are no longer in business.
For that kind of money, you could have purchased a reaaly great two-sided mattress that would last you twenty years.
There is a white "law" label on the back that has the manufacturer's name and location. You may have to call 411 for the number. Give them a call and complain directly.

Two-sided beds are back!!!
They will soon be on our website. Call us with any questions.
 
www.themattressexpert.com
1-888-732-5923
 
Always...NEW...Factory Fresh to You
Free Delivery Nationwide...and, with NO SALES TAX.
 
Simmons Beautyrest, Sealy Posturepedic, Stearns & Foster
Adjustable beds.
And now, our flipable 2-sided models....including: 3 different coil systems and 1 all latex model.
0% interest is available to qualified buyers.

Nike Shox Rivalry - Social Practice

Only the people's social practice is the criterion of knowledge for people outside the standard. The standard of truth is only social practice.Do you think so?

It's funny, I have never thought that. In fact, the particular string of words has never before entered my head. So, I'll have to go with no, as an answer to your question.

Two-sided beds are back!!!
They will soon be on our website. Call us with any questions.
 
www.themattressexpert.com
1-888-732-5923
 
Always...NEW...Factory Fresh to You
Free Delivery Nationwide...and, with NO SALES TAX.
 
Simmons Beautyrest, Sealy Posturepedic, Stearns & Foster
Adjustable beds, Latex & Memory Foam
(visit our website or call for details)

See if you qualify for 0% interest.
Click on the link and fill out the app on line...It's Quick & Easy
http://www.mattresshotlineexpress.com/Financing/
"It's not just business, it's personal"

Jay - Aireloom mattress

Jay of Chino Hills writes:
We have an Aireloom mattress and have had really bad sagging issues, with the Aireloom handcrafted model. I am 6 foot and weigh 235, I find my shoulders and arms falling asleep from pressure and laying in the hole. My wife thinks I'm crazy! I am in the process of dealing with Aireloom. Will keep you informed.

Hi Jay. Please do. Aireloom is a tough company to get service out of.

www.themattressexpert.com
1-888-732-5923
 
Always...NEW...Factory Fresh to You
Free Delivery Nationwide...and, with NO SALES TAX.
 
Simmons Beautyrest, Sealy Posturepedic, Stearns & Foster
Adjustable beds, Latex & Memory Foam
(visit our website or call for details)

See if you qualify for 0% interest.
Click on the link and fill out the app on line...It's Quick & Easy
http://www.mattresshotlineexpress.com/Financing/

Core Chiro

In this busy lifestyle we dont have time to sit and to have rest. Our 12 hours sitting time creates many tips of pains in the body. If you have these types of pain as back pain, neck pain you should try Chiropractic Technique. Here I am pasting a link that shows about message therapy http://www.corechiro.com/ check it once it'll help you for sure.

A GENERAL MESSAGE TO ALL IN RESPONSE TO THIS POST...
The management of this blog, while allowing this comment to remain published, does not know nor endorse this particular chiropractor. While I see one myself, on occasion, I have found that their practices can vary dramatically. I have found some that help and some that don't. There are conditions that are relieved and some that aren't, after a visit to the chiropractor.
There is value in checking it out. I would caution you to not believe everything you're told and I would further recommend that you shop around for a chiropractor as you would for other any product or service.

If anyone, after availing themselves of this chiropractor's services, finds that service to be either ineffective or otherwise inappropriate, please let me know and I will remove this post in its entirety. 

www.themattressexpert.com
1-888-732-5923
 
Always...NEW...Factory Fresh to You
Free Delivery Nationwide...and, with NO SALES TAX.
 
Simmons Beautyrest, Sealy Posturepedic, Stearns & Foster
Adjustable beds, Latex & Memory Foam
(visit our website or call for details)