Linda writes:
I recently found your site, and am very appreciative of the advice you
give concerning mattress selection. I recently purchased a Spring Air
mattress, less than 6 months ago. About a month and a half ago, I heard
a couple of the springs inside "pop", and now there is a noticeable
divet in the mattress toward one side. I know this should not be "normal
wear and tear". I have tried turning the "no flip" mattress, according
to the suggestions made by the company, but am experiencing severe lower
back, shoulder, and hip pain. Needless to say, I am not satisfied. I
have been looking at the Sealy Posturepedic Line of mattresses. I am a
thin person, body weight approx. 130lbs./ 5 ft. 8in. I do suffer from
lower back and hip pain from time to time, that started when my old
mattress became completely worn after almost 15 years(and I purchased
the Spring Air).What suggestions do you have for a Sealy Posturepedic
that would be good for my back and lower hips, not too expensive, and is
designed with "breathable" materials that won't increase my body heat.
Also, I noticed, trying a personal experiment-sleeping on this mattress
with no bedding, it seemed as if the mattress was absorbent of my
natural body oils. Even with bed sheets, the effect is the same, as if
the mattress materials are absorbant, and I wake up physically parched
(skin and body). In addition, do you have any suggestions for possible
recourse concerning the issues with my Spring Air? Thank you.
Hi Linda,
Coils going "POP" in the mattress is a sure sign of a defect. You should call your retailer and register the complaint. Most likely, they will send an inspector to check it out. Once thay have authorization to exchange it, you should be able to select whatever you want. Of course, there may be a price difference. But it's certainly better than buying outright.
Thanks, Pete
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