My wife has emailed you on several occasions about finding a mattress suitable for her back pain and fibromyalgia. You suggested a Therapedic Medi-Coil plush. While I like the idea of a double sided mattress with a heavy duty coil system, I am concerned about buying a mattress and two toppers that may or may not be necessary without the option of returning anything. I agree with your philosophy on sleep systems, but my wife has found many a mattress to be unsatisfactory. What recourse do I have if we end up with another mattress and/or topper we cannot use? Can you give me any specifics on the construction of this mattress? (Coil count and gauge, structure of layers, etc).
Sorry to wear you out, but I cannot afford another mattress that will not work.