The Mattress Expert

Carolyn - Stearns & Foster and The Mattress Expert have My Recommendation.

Carolyn writes:

I can understand why you are so happy with your new Stearns and Foster mattress. I bought a new one recently, and I love it. I have always found them to be a trustworthy company that makes very comfortable beds. However, before I bought my new mattress, I still made sure to research my options first. I quickly saw that www.themattressexpert.com had a really useful site for everything, from research to shopping-- and they offer a whole lot more for your money. With their high level of customer service and prompt efficient delivery, I would definitely recommend them. Carolyn
 
Thank You Carolyn,
We are so very pleased that you are happy with your mattress and with us. 
Please tell your family and friends about us. They will be treated equally as well.

Thanks, Pete
 
Order on Line Today...It's Fast, It's Easy, and It’s Safe 
www.themattressexpert.com

1-888-732-5923 

Always...NEW...Factory Fresh to You 
Free Delivery Nationwide...and, with NO SALES TAX. 
Sealy, Simmons, Stearns & Foster...the most trusted names in the industry.

A mattress is a blind item.... 
...Making the purchase of one, entirely about trust. 
After sifting through all the mass media advertising hype and all the pitches you hear during many sales presentations, 
check with the Better Business Bureau and/or your state's Attorney General's office about any retailer you're considering. 
What you'll find from them and what you'll sense on your own is that we, at The Mattress Expert , are among the most trusted retailers in the business. 
We don't advertise that. You’re doing that for us...and we thank you. 

TWO SIDED, FLIPABLE MATTRESSES ARE BACK.
http://www.themattressexpert.com/Two-Sided-Mattresses/
 
Are you a Fan? "Like" us on Facebook
http://www.facebook.com/notes/the-mattress-expert/recent-advice/192852374116427 
 
If you live nearby, stop in and visit one of our showrooms.
http://www.themattressexpert.com/index.cfm?fuseaction=content.map&mapTypeID=16

Mattress Woes to Avoid

The Simmons Beautyrest is a 10 in the store... after about 2 months it
has degraded to a minus 10. The mattress now has two deep ditches on
either side of the center... I weigh 134 and am 5'7... so not an above
average weight causing this. The company DOES NOT want to warrantee
the mattress and ignores emails and attempts to get any one to look at
the mattress and determine why it is doing this. If you search the
internet you will find MANY dissatisfied Simmons Black Collection
owners complaining of back pain and no warrantee help. DO NOT BUY this
mattress.

Hello, whoever you are.
I don't routinely give air to unnamed complainers, but since you attempted to post this 15 times, I'll post and respond to one of them.
Since Simmons is usually pretty good about customer service and given that you seem to be an habitual chronic complainer...keeping in mind that this is only 1 of 15 identical rants that are showing...and given that you bought what was supposed to have had a comfort rating of 10, I have to wonder.
I wonder about if you did any research before buying. I wonder about if you actually believed that a super soft mattress was going to stay that way for very long. And quite frankly, I wonder about your thought process as a whole.
I'm not really defending Simmons. Every manufacturer makes a high end line of mattresses that's designed to appeal to people who put self-indulgence above everything else...knowing full well that those products won't keep their original shape for very long.
Those of you who are willing to spend whatever it takes to put yourselves in the lap of luxury are being played for suckers. It seems to be a lesson that is never learned, and so the wheel continues to go 'round. "A fool and his (or her) money, are soon parted", it has been said. It's one of those axioms that is accepted as true, and yet, there seems to be no lack of those who are intent upon playing the fool.
This blog was started and has continued over these past several years to help people get a good night's sleep, get value for their purchase...and in providing a service that is difficult to find elsewhere, make enough sales to operate a viable business to raise my children, feed my family and plan for retirement.
I find that most people are of sound mind enough to ask questions, listen to reason and make decisions that are based on filling the requirements they have.
There are some, however...some like yourself, who are abrasive in nature...who demand the utmost in luxury to the exclusion of all else. ...and in doing so, make themselves a target and a victim for those unscrupulous among us who take advantage of that way of thinking.
But what gets me is, that there seems to be a never ending parade of people like you who really have more, themselves to blame...but never think to do so. There are plenty of good choices to be made from Simmons and many other brands. But you didn't make a good choice. They saw you coming and you allowed yourself to be sold...played into buying because they told you exactly what you wanted to hear.
"If you want to make the world a better place, take a look at yourself and make a change"
Michael Jackson's "The Man in the Mirror" 
 
No matter how you sepnd it, or for what reason you celebrate it, we would like to wish all of you a Happy Easter.
We will be closed on Easter Sunday. We will be gathered together with our peeps for a day of laughter and a very well and elaborately prepared dinner.

Mattress blog fan

Isabel, of Allentown PA writes:
Hi Peter, even though I've already sucessfully purchased my new mattress (with your advice and the advice you've given others!) I still love this site and find myself coming back to read it regularly just because it's so interesting...informative and sometimes funny. Thanks so much for everything, you're very kind to do this and it's appreciated.

Thank you so much for that, Isabel.

Naturally, we would prefer that you buy from us...and we hope you will.
Visit our website: www.themattressexpert.com for pricing and services.
We believe you'll discover that shopping with us, is your best value.
 
Much of what we offer is delivered FREE, nationally.
We also offer a selection of high quality accessories: Latex toppers, mattress pads, sheets and comforters.
 
Orders are accepted by phone. The toll free number is: 1-888-732-5923

Sealy SpringFree Latex mattress

Dave and Linda, of Minnetonka MN wrires:
Peter, Based on your input the other day my wife and I have purchased a Sealy  Spring Free Latex mattress. This feels like the perfect bed for us and we would like to thank you for helping us avoid a costly mistake. You are providing a valuable service and we would like to express our gratitude.

It's nice of you to take the time to write and say so. I hope you and Linda continue to sleep well.

Naturally, we would prefer that you buy from us...and we hope you will.
Visit our website: www.themattressexpert.com for pricing and services.
We believe you'll discover that shopping with us, is your best value.
 
Much of what we offer is delivered FREE, nationally.
We also offer a selection of high quality accessories: Latex toppers, mattress pads, sheets and comforters.
 
Orders are accepted by phone. The toll free number is: 1-888-732-5923

Happy with our mattress

Pete,
We received the bed Sunday and everything went well. We are very happy with the bed, in particular that it was recently manufactured, as well as the comfort. We would like to thank you for your excellent service and professionalism and hope to do more business in future, hopefully passing on referrals.
 Thanks again!
Robert & Gina
 
Hi Robert and Gina,
We all delight in getting such news from our customers. We wish you both, many year's worth of good night's sleep. And, we appreciate you taking the time to tell us.
Pete

Mattress return policy

Melinda of Greenwich, writes:
Hi Peter, Thank you for your blog. Although I can see you sell a lot of Sealy products from your website and highly recommend them, I feel you show honesty by also recommending their products to those buying from other stores. I appreciate the honesty and due to your information have decided on a product and would love to give you the business. I am in CT and would like to know what your return policy is due to our distance and we are not able to buy in store. Thanks again for all the info - it is appreciated greatly!

Hello Melinda. CT is in our extended delivery area. A delivery to CT is handled the same as those close to the store. On most things, delivery is free and there's no sales tax. Delivery includes set up of the new bed and removal of the old one. We do offer a 30 comfort guarantee for deliveries from CT to VA. The comfort guarantee allows for a one time exchange if you find the mattress is not to your liking. There are fees involved for an exchange, which vary depending on the cost of the original mattress. Your 2nd choice would have to be of equal or higher value. Mattresses are not returnable for a full refund, just the one time exchange.
I appreciate your sentiments and hope you will choose to do business with us. The call is toll free at 1-888-732-5923.

Thank you for posting your questions and comments

C&C Mattress, Inc. delivers everywhere within the continental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923

Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"

Also available:
100% Natural Latex Toppers.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads

Family Owned and Operated
QUALITY - SELECTION - SERVICE - VALUE

<b><a href="http://www.mydecisionhelper.com/decide/choose_an_adjustable_bed?utag=041809PL" target="_blank">Click here for vendor neutral help in choosing the best adjustable bed for you.</a></b>

Thank You!

Peggy of Los Gatos, writes:
Peter, Thank you so very very much for your reply. I started reading your blog 3 years ago when we first started to look for a mattress and I thought I'd hit a gold mine. I was thrilled you are still offering this generous service. I just wish we lived close enough to you to buy directly from your store!
One minor thing about your reply. I believe you got the models mixed in your first sentence? I believe the last sentence is the correct one? (I looked at the Sears site to verify.) Thought I'd point that up for anyone else reading, and getting confused as I initially did.
You said "The info on Sears' website shows the Candle Glow with pillowtops as being Reserve and the ones without pillowtops as being Signature. These are new models for Sears and I'm sure the extra confusion is purposeful. The Reserve non-pillowtop level 7 cushion firm is a best value at that price point."
Again - Thank You! Thank You! Thank You!

Thank You, Peggy

Delivery available everywhere in the continental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923
Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"

Also available:
Latex Toppers...100% Talalay...US made.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads

QUALITY - SELECTION - SERVICE - VALUE

A thank you

Barbara of santa monica, writes:
I just wanted to thank you for your straight talk!

Hi Barbara. You're entirely welcome.

Delivery available everywhere in the continental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923
Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"

Also available:
Latex Toppers...100% Talalay...US made.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads
Very High quality sheets and comforters

Caught in the market for the perfect mattress

patricia of Califon, NJ, writes:
Caught in the market for the perfect bed. Went to Sleepy's and purchased a kingsdown "system". I have never had back problems, the reason for purchasing a bed was just to get a new one, as it was time. I made a huge mistake, now after purchasing and sleeping on kingsdown mattress, back pain big time! It has been almost three months, so Sleepy's will not exchange and I am out 4,000 dollars for what seems to be a cheap motel mattress. So squishy, just too soft.. this is the mattress that kingsdown "scientific system" 20 years of research, sold me. Where do I go from here? Never had a mattress problem before spending this large sum. Help..

Well gee, Patricia. You should go to where you should have gone from the beginning...here. You can't make a silk purse out of a sows ear, no matter how much money you pay for it.
Our customers voted us the "Best Mattress Store" in NJ. We carry only the number one brands and we endeavor to fit you with the right mattress...not with a computerized sales tool, but with good old fashioned know how. You'll spend alot less and be happy with your choice. More importantly, you'll sleep well. That's what it's all about, here.

Delivery available everywhere in the contiental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Toll Free phone number: 1-888-732-5923
Voted "Best Mattress Store in New Jersey"
Philadelphia Inquirer's "Neighbor's Choice Award"

Also available:
Latex Toppers...100% Talalay...US made.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads
Very High quality sheets and comforters

A Thank You

Carol of Palo Alto, writes:
Not a question but just a thank you for answering everyone's questions as if it were the first time you heard them. Reading thru your blog I know you've heard them all many times. I appreciate all the time you take. carol

Thank you so much Carol. It's nice to be appreciated. We're grateful that you took the time to write.

Delivery available everywhere in the contiental US.
NO SALES TAX outside of NJ.
You'll find discount pricing on our website: www.ccmattress.com
Voted "Best Mattress Store in New Jersey"
"2007 - 2008 Neighbor's Choice Award"

Also available:
Latex Toppers...100% Talalay...US made.
Sealy "SpringFree" Latex Pillows....
Sealy "Pro-Guard" Protection Plus Stain Guard Mattress Pads
Very High quality sheets and comforters