Michael of Nashville, TN, writes:
Peter - We had spoken on the phone a few weeks ago, and I wanted to follow up with you b/c I really appreciate/value your honesty. I want to thank you for making clear the differences in the coils between a Simmons and an S&F as it made it easy for me to explain the value proposition to my wife (and I'm sure I'm not the only spouse that can say that).
As a native Philadelphian, I would've loved to have ordered a mattress from you; however, we wanted a firm S&F, and were completely unable to find either the Chateau Paris/Carvelle or even Renova Park anywhere within a 200 mi radius of here (downside of living in Nashville) to test. The few S&F Provencal line mattresses I found all had the pillow tops, which thanks to your blog I know well enough to avoid (besides the fact that we were looking for a firm mattress).
I need your help uncovering the "mystery" that is the S&F Plaza Fairmont Reserve mattress I just bought at an Ortho Mattress store (chain based out of Southern California)in Nashville, TN. Ortho Mattress has some of the S&F Plaza line (none of the Provencal line), and at the firm end of the spectrum they had the Terrace Room Reserve and this Fairmont Reserve to choose from. The display models gave us a bit of hesitancy on the Terrace Room Reserve as it felt a bit soft (it has a bit of memory foam in the quilting) and that it might not hold up well, so we went with the firmer option figuring we can always add a topper.
Based on what I've seen, this Fairmont Reserve(which the salesman referred to as "like a park bench") is very close to the Manhattan Rest; however, based in past postings in your blog, a "Reserve" in the S&F Plaza line isn't as firm as a "Rest".
So I called S&F to get some clarification...while they cited an inability to share much information with me due to risk of sharing proprietary info, they said that this Fairmont Reserve is in the middle of the scale (so likely a 6/7). It has the better edge support (the liquid foam support), and by my measurement is about 11" thick (though I'm not sure where the "standard" area is to measure a mattress). Ortho is also the only place I can find with this particular "Fairmont Reserve".
What is really confusing to me is that Ortho (both at the store on via their 1-800 #) is touting that this Fairmont Reserve mattress has a 3/4" latex layer, but S&F said it doesn't (though that S&F rep kept citing "proprietary info" and was hesitant to say much to me)...now, both S&F and Ortho stated no memory foam, which based on the feel of the mattress, has to be true...it is one very firm mattress.
Any ideas on this Fairmont Reserve, or can you find out more?
I'd like to know if Ortho is misrepresenting this product, b/c in the event we're dissatisfied, I'd like to be prepared to call them on it. Thanks- Mike
Hi Mike. "Rest" = firm. "Reserve" = cushion firm. If not a pillowtop, there is only 1 cushion firm with a liquid foam injected edge support....the level 6....Abbeville here, and any number of names elsewhere. There is a layer of memory foam under most of the padding (close to the coils). In this capacity, memory foam is useful. It makes a good support layer because of its high density. Closer to the quilted cover is a 3/4" layer of latex. The specs in the Plaza line vary slightly from the Provencial Collection, but very little. This is one of those models that needs regular rotation in order to settle evenly.
Thank you for posting your questions and comments
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